UNIV- Student Services Program Coordinator II

Apply now Job no: 511574
Entity: MUSC University
Department: COLLEGE OF HEALTH PROFESSIONS - CHP-Chair_Health_Professions
Sub Department: UNIV-2750000-HP Administration
Work type: Full-Time
Employee Type: UNIV - Classified
Location: Charleston, SC-Main Campus
Categories: Student Programs
Pay scale: UNIV-Band 5: $32,838.00 - $46,799.00 - $60,760.00 (min - mid - max)

Job Duties:
10%Duty: 1.4 PAS, CVP, and CVPT Communications Director • Manage new student communications via program specific information dissemination; manage program specific student communications through each term, including content in regard to student affairs, student life and professional development; • Stay abreast of university/ college policies and procedures and how they impact the students and programs. • Collaborate with divisions for updating student manuals/handbooks and division letters. Develop student program calendars and class schedules. • Communicate with students about leave of absence, professional probation and academic probations. • Facilitate student meetings for training and communication update purposes; disseminate all admission information to all program applicants, interview invitations and admission decisions. • Communicate with 85+ incoming students about all required information; parking management, health insurance, financial aid, student health, etc.Essential
10%Duty: 1.5 Websites Super-User • Manage the ongoing development of CHP Student Services webpages to enhance the experience and knowledge for prospective students, new students, and current students of our offerings. Monitor CHP Student Services webpages for outdated information, proactively update program specific pages, such as admissions, course description, curriculum and program information, entries in the MUSC Bulletin and Moodle classes; collaborate with team to update all program webpages; troubleshoot and resolve web platform issues. • Initiate continual process improvements to enhance the website usability, experience and outcomes. Assess and evaluate the needs CHP Student Services webpage needs through surveys and evaluations; analyze data and develop offerings that fulfill identified gaps; Identify best practices and implement strategies for continuous process improvements. • Responsible for training the Student Services team on the new Site Core functions.Essential
15%Duty: 1.3 PAS, CVP, and CVPT Student Life Coordinator • Lead contact and coordinator for all program specific events relating to new student orientations, graduations, and other student ceremonies; develop, implement, and oversee the planning process. • Determine off-campus venue and manage contract negotiations for the events; communicate with students, program faculty and college administration about all program events.Essential
15%Duty: 1.6 Centralized Application System Superuser/Administator for PAS • Serve as super user for CASPA (Centralized Application System for Physician Assistant Studies) and CASper (Situational judgement test) for PAS admissions. • Manage all applications in the CASPA system, averaging over 900 a year. • Updates MUSC PA Admissions information on platform webpages (CASPA and CASper). • Annual training of admission committee to use and operate CASPA for applicant review; Grant faculty access. • First to review and verify/screen applicants for requirements in the Centralized Application System Physician Assistant (CASPA). Analyze admissions criteria and data to determine which applicants are eligible for review and consideration. Performs routine audits on all completed applicants to verify prerequisite course completion. Collaborate with the Admissions Chair to ensure all applicants are receiving an equitable review. • Assign faculty to each applicant for file review. Facilitates the work of the admissions committee. • Advise applicants through CASPA who have questions regarding their application and works to resolve any conflicts to ensure each application is successfully reviewed. • Analyze and prepare reports on admissions data in CASPA to forecast future trends in PAS admissions. • Troubleshoot and resolve any technology issues with vendors: Collaborates with vendors, program and Vendors; Point of contact for applicants.Essential
20%Duty: 1.2 PAS, CVP, and CVPT Student Services Adminstrator • Advises students, faculty and adjunct regarding course requirements, university and college policies, work study opportunities, student health issues, compliance with university-mandated training, program degree requirements, financial aid, and student holds. • Manage comprehensive program data including development of course activation requests, text book lists and course schedules. Collaborate with division director/academic coordinator to determine course schedule, and academic calendars. • Manage annual updates to OEM information pertinent to admissions requirement websites, application details, admissions cycle dates, and the MUSC Bulletin. • Administer student registration per plans of study; resolve registration issues; oversee off-cycle student enrollment; navigate complex financial aid implications, academic and enrollment policies, and graduation date projections for 3 different programs of over 225+ students each semester and/or year. • Analyze and prepare student data to ensure accuracy and generate statistical reports to be used in program accreditation requirements; oversee and monitor student database and organize student files for accuracy for all 3 programs. • Evaluate and verify degree audits to ensure over 225+ students are achieving the required GPA for program requirements and graduation as accrediting body requires; identify any at-risk students and notify the program director and Office of Enrollment Management. • Develop Financial Aid Budgets and Cost of Attendance Pattern reports in compliance with institutional and federal guidelines for all 3 programs and each class year. • Initiate E-Value reports for performance evaluations for each PA course each semester to maintain program accreditation requirements. • Disseminate instructions and train new and adjunct faculty on Moodle and grade submissionEssential
25%Duty: 1.1 PAS, CVP, and CVPT Admissions Manager • For the 1100+ applicants, the coordinator counsels all who have questions regarding the multifaceted admissions topics including (but not limited to) program eligibility, admissions process, program curriculum, structure and graduate outcomes, and 3rd party application platforms; manage and track prospective student inquires for each program. • Direct admissions process, and establish the standard operating procedures regarding the review of detailed admission criteria for a complex variety of entry points and program tracks; monitors applicant through admissions spreadsheet; disseminate Admission Committee decisions to all applicants and to college administration; manage dissemination of admission decisions directly to applicants and OEM program liaisons; verify offer responses and advises regarding matriculation and orientation processes; oversees and manages admissions data and generates regular status reports for division directors and admissions committees. First to review and screen applicants for requirements on student information system (Etrieve or CASPA). Train Admission Committee on how to use the student information systems during every admissions cycle. • Develop, implement and facilitate the interview process programs following standard operating procedures for each programs’ admission criteria for over 7 complex applicant interview days; Manage, coordinate and train 70+ student volunteers for interview days; Verify offers and send offer letters (and rejection letters) to applicants and advises them regarding matriculation and orientation processes.Essential
5%Duty: 1.7 Performs other duties as requested or assignedEssential


Job summary: Autonomously perform professional duties related to student services for assigned academic divisions within the College of Health Professions. Programs include the Physician Assistant Studies (Master of Physician Assistant Studies), and the two Cardiovascular Perfusion programs (Master of Cardiovascular Perfusion Entry-Level and the online Master of Cardiovascular Perfusion Post-Professional).


Payscale Salary Range: UNIV-Band 5: $32,838.00 - $46,799.00 - $60,760.00 (min - mid - max)


FLSA: Salaried


Minimum Experience and Training Requirements: A bachelor's degree and one year experience in student services programs.


Physical Requirements: Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent) Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Frequent) Ability to maintain tactile sensory functions. (Continuous) Ability to lift and carry 50 lbs., unassisted. (Infrequent) Ability to lift objects, up to 15 lbs., from floor level to height of 36 inches, unassisted. (Infrequent) Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent) Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas. (Infrequent)


Opening date: Eastern Standard Time
Applications close: Eastern Standard Time

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Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.