caret down arrow left arrow University Logo Solid close home

Careers

UNIV - Administrative Specialist II - CDM: Dental Teaching Clinic

Apply now Job no: 529116
Entity: MUSC University
Department: COLLEGE OF DENTAL MEDICINE - College of Dental Medicine
Sub Department: UNIV-2621000-Dental Teaching Clinic
Work type: Full-Time
Employee Type: UNIV - Classified
Location: Charleston, SC-Downtown
Categories: Administrative & Non-Clinical Professionals
Pay scale: UNIV-Band 3: $22,625.00 - $32,245.00 - $41,866.00 (min - mid - max)

FLSA: Hourly

 

Job Summary: The College of Dental Medicine is looking for a candidate who can independently perform a variety of advanced administrative duties involved in the operation of a dental clinic. To make independent decisions concerning processing of information and materials as it relates to a dental clinic. To be proficient in all general office procedures and software programs. To assist the Business and Clinical Operations Supervisor in day-to-day operations ensuring all processes and procedures are carried out efficiently and in a courteous and professional manner.

Payscale Salary Range: UNIV-Band 3: $22,625.00 - $32,245.00 - $41,866.00 (min - mid - max)

Job Duties: 

  • 30% - Schedule patient appointments for the College of Dental Medicine by continually using the planned appointment lists in the electronic health record (EHR) ensuring the schedules are full. Confirm any unconfirmed appointments by telephone if needed. Enter contact notes in the EHR to document relevant information and attempts to contact patients about appointments (left messages, etc). Depending on the clinic, you may also be required to use Epic to schedule and manage the patient appointments. - (Essential)
  • 25% - Responsible for answering all incoming phone calls for the area you are working using the assigned Avaya Agent login ID. Responsible for management of new patient registration, updating all patient demographics at each visit and obtaining signatures on required documents and consents as needed. Responsible for scanning insurance cards and submitting insurance verification forms to the Billing Office. Depending on clinic, you may be responsible for verifying insurance benefits prior to patient’s appointments. - (Essential)
  • 25% - Responsible for the financial accounts and collections systems related to patient care for the College of Dental Medicine. Must check patients out, collecting all monies due at that time of check-out. Post all payments in patient ledger in the EHR (or Epic if applicable) and provide patient with receipt. Discuss upcoming treatment and financial responsibilities for future appointments and provide a printed appointment reminder to each patient. Must enter transaction notes in the EHR, documenting any relevant financial conversations and all posting errors, refunds, etc. Scan all necessary documents in EHR attachments. - (Essential)
  • 5% - Reconcile and make daily deposits of cash, check and credit card transactions following University and CDM guidelines. - (Essential)
  • 5% - Maintain reception area and waiting area in a neat, orderly fashion. Responsible for management of supply inventory for front desk areas. Responsible for security of telephones, patient records, computers, patient payments, etc. - (Essential)
  • 5% - Manage incoming referrals for your assigned clinic using the Personal Planner in EHR. Assist students and residents in collaborating patient care and monitoring the care process, assist with and train students and residents on the proper use of planned appointments, assist with the student accountability program for attendance in the pre-doctoral clinics. - (Essential)
  • 5% -  Assist the College of Dental Medicine’s Patient Care Coordinators and/or Department Chairs in any duty that relates to scheduling, patient care and quality assurance. On an as needed basis provide administrative support to the clinic or department. Any other duties as assigned by the Business and Clinical Operations Supervisor. - (Essential)

 

Preferred Experience & Additional Skills: A high school diploma. Related clerical experience may be substituted for a high school diploma.

Minimum Experience and Training Requirements: A high school diploma. Related clerical experience may be substituted for a high school diploma. Some positions assigned to this class require: a valid commercial driver's license; or correctable vision of 20/40 in both eyes, with or without conventional lenses and physical qualifications in accordance with Federal Motor Carrier Safety Regulations, Section 391.41. Some positions require a minimum typing score of 35 corrected words per minute and typing test on file unless otherwise stated.

Physical Requirements: Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Frequent) Ability to perform job functions while walking. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Continuous) Possess good finger dexterity. (Continuous) Ability to lift and carry 15# , unassisted. (Infrequent) Ability to lift objects from floor level to height of 36 inches, to 15#, unassisted. (Infrequent) Ability to lower objects, to 15 #, from height of 36 inches, unassisted. (Infrequent) Ability to push/pull objects to 15 #, unassisted. (Infrequent) Ability to maintain 20/20 vision, corrected. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. (Continuous) Must be ambidextrous. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas (Infrequent)

 

 

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.


Opening date: Eastern Daylight Time
Applications close: Eastern Daylight Time

Back to search results Apply now Refer a friend

Share this:

| More

Job Search

Filter results

Categories

Job Type

Locations

Locations

Work type

Entity

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.