The Team
The Case Management team forms part of People and Culture within the Department of Health. The team provides specialist advice and guidance across a broad range of employment matters, including employee grievances, complaints, performance management and workplace conflict. The team partners with stakeholders at all levels of the organisation to assess concerns, identify appropriate pathways for resolution and ensure matters are managed consistently and in accordance with relevant policies, procedures and best practice principles.
The Role
As a Case Management Consultant, you will provide high-level advice and consultancy services. The role is responsible for supporting managers and employees across the Department to address complex workplace matters in a fair, practical and solutions-focused way.
You will contribute to the development of policies and procedures, undertake research and analysis on employment-related matters, prepare correspondence, liaise with a broad range of stakeholders, and support the Department in achieving best practice employee relations outcomes.
You will need
- High level knowledge and understanding of contemporary human resource management issues, employment legislation and industrial Awards/Agreements as they apply within the Tasmanian State Service context; together with a sound understanding of the principles of procedural fairness and their practical application in a contemporary HR service.
- Demonstrated skills and experience in providing a high-level HR consultancy service in relation to dealing with complex issues including legislation interpretation, complaint handling and dispute resolution, within the political, social and organisational environment of health and human services in the public sector.
Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.
Why Tasmania
The Department of Health Tasmania oversees various hospitals across the state, including the Royal Hobart Hospital, Launceston General Hospital, Northwest Regional Hospital, and Mersey Community Hospital, as well as district hospitals and ambulance services. Additionally, it provides community health, mental health, and primary healthcare services to the Tasmanian community through more than 300 sites.
Tasmania, Australia's only island state, offers unparalleled natural beauty and a luxurious lifestyle. Pursuing your health career in Tasmania’s public health system means building strong connections with colleagues and patients. It also means embracing a lifestyle where you can enjoy extraordinary experiences outside of work while making a significant impact on the community during work.
Details of appointment
Permanent, day worker position, working 76 hours per fortnight, commencing asap.
*Notwithstanding hours to be negotiated with the successful applicant.
Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.
Salary
$111,754 to $126,579 per annum. Our Employer 12% superannuation contribution is on top of this amount.
- Salary range is in accordance with Public Sector Unions Wages Agreement 2025
Benefits available to eligible candidates
- Professional development and accelerated pathways.
- A range of leave entitlements, including study leave and Professional Development Support.
- Fitness Passport – You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.
More information about our Employee Benefits can be found here
Eligibility
Applicants should note the following criteria are desirable:
- Satisfactory completion of an appropriate course of study from a recognised tertiary institution
Note: - Please refer to the Application Guide for more information of pre-employment check.
Download the Statement of Duties and any Associated Documents
We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.
Statement of Duties:
Application Guide:
How to apply
Apply Online. Please click the "Apply" button on this screen to ensure that important questions about you are answered.
You will be prompted to complete a 1-2 page application detailing your experience, skills and knowledge as they relate to the attached Statement of Duties. A separate statement addressing the selection criteria in the Statement of Duties is not required.
For more information
Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.
Name: Eliza Bowles
Position: Senior Consultant - Case Management
Phone number:0437 113 644
Email address: eliza.bowles@health.tas.gov.au
What it is like working at the Department of Health?
Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!
Move to Tasmania | Tasmanian
One Health Podcast - Spotify
One Health Podcast - Apple
Tasmanian Health Careers | Tasmanian
Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).
Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.