Visitor Services Officer (708122)


Department of Natural Resources and Environment Tasmania
Royal Tasmanian Botanical Gardens
Commercial Operations
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

General Stream Band 2 - Tasmanian State Service Award

Salary:

$69,593 to $74,837 pro rata, per annum

Employment type:

Fixed-term, part-time

Region:

South

Location:

Hobart

Job description:

Assist with the day to day operations of the Royal Tasmanian Botanical Gardens (RTBG) through the provision of efficient and effective retail operations, visitor services and delivery of tours.

About the role

Assist with the day to day operations of the Royal Tasmanian Botanical Gardens (RTBG) through the provision of efficient and effective retail operations, visitor services and delivery of tours.

Hours per fortnight

7.35.

Period of appointment

2 years.

Essential requirements

  • A current motor vehicle driver’s licence.

Desirable requirements

  • Experience in working in a retail and/or visitor services environment, particularly within the tourism industry.
  • A Certificate III in Retail, Tourism, Guiding, or an equivalent level, relevant to the nature of the work to be undertaken, as provided by either a vocational education organisation or a registered and accredited training provider.
  • A workplace Level 2 First Aid Certificate.

We offer

By choosing a career with us, you are choosing to do meaningful work, protecting this meaningful place.

We offer a strong work/life balance, competitive salaries, career advancement opportunities, leave entitlements and health and wellbeing initiatives. We have office locations around the state, making it possible to work with us from wherever you are in Tasmania.

About us

The Department of Natural Resources and Environment Tasmania (NRE Tas) is committed to our vision of “delivering a sustainable Tasmania” where our natural resources, cultural values and environment are recognised and used sustainably to support our future prosperity. We take pride in fostering a workplace where diversity is celebrated, inclusivity is embraced and safety is paramount. 

We are committed to building a positive and proactive child safe culture to support child safety and wellbeing. We strive to create an environment where every individual feels respected, valued, and empowered to bring their authentic selves to work.

We understand that work/life balance is essential for personal and professional success. That’s why we offer flexible work options and are dedicated to making workplace adjustments that empower individuals to fully engage and excel in their roles.

How to apply

  1. Review the Statement of Duties
  2. Click the "Apply now" button.
  3. Complete the application form.
  4. Upload your Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties (please note that we do not require a separate statement addressing the selection criteria).
  5. Attach a copy of your current Resumé/CV.

Refer to the Advice to Applicants document for further information.

If you are unable to submit your application online, please contact Recruitment via recruitment@nre.tas.gov.au.

If you require any reasonable adjustments during the recruitment process, please let us know.

For more information please contact:

Esther Beecroft
Coordinator Visitor Experience
Email: Esther.Beecroft@gardens.tas.gov.au 
Phone: 0361 660 453

We encourage you to get in touch for a confidential conversation about the role if you have any questions!

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.