Visitor Reception Officer (706560, 705301, 706221)


Department of Natural Resources and Environment Tasmania
Parks and Wildlife Service
Operations
Applications must be submitted by

Position details

Applications close:

AEST

Award/Classification:

General Stream Band 1 - Tasmanian State Service Award

Salary:

$55,616 to $67,344 pro rata, per annum

Employment type:

Fixed-term, part-time

Region:

North West

Location:

Cradle Mountain

Job description:

Create exceptional visitor experiences that showcase Cradle Mountain as a world class eco-tourism destination.

About the role

Based at Cradle Mountain, the Visitor Reception Officer is central to welcoming visitors and showcasing the natural and cultural wonders of the national park. Reporting to the Business Enterprise Coordinator you will:

  • Sell Park entry passes, shuttle bus tickets and business enterprise products and account for monies.
  • Provide information to visitors regarding recreational activities, safety, minimal impact park use, and the features and facilities of the national park.
  • Assist in maintaining stock.
  • Operate VHF/UHF radio equipment.

Fixed-term, part-time positions for 9 months, working 58.80 hours per fortnight.

Our ideal candidate

  • Good communication skills and the ability to engage with a variety of audiences and manage high visitation numbers.
  • Is a team player.
  • Basic understanding of office procedures.
  • Has a passion for the outdoors and knowledge of local parks and reserves, and recreational activities.
  • Skills in the operation of VHF/UHF radio equipment or the ability to quickly acquire.

We offer

  • Competitive salary, 12% superannuation contribution, and salary sacrificing options.
  • Special staff benefits from nominated Health Funds and AVIS vehicle hire.
  • Access to Fitness Passport, a corporate health and fitness program providing access to over 50 gyms and pools throughout Tasmania.
  • Access to a free and confidential Employee Assistance Program (EAP).

About us

The Department of Natural Resources and Environment Tasmania (NRE Tas) is committed to our vision of “delivering a sustainable Tasmania” where our natural resources, cultural values and environment are recognised and used sustainably to support our future prosperity. We take pride in fostering a workplace where diversity is celebrated, inclusivity is embraced, and safety is paramount. 

We are committed to building a positive and proactive child safe culture to support child safety and wellbeing. We strive to create an environment where every individual feels respected, valued, and empowered to bring their authentic selves to work.

We understand that work-life balance is essential for personal and professional success. That’s why we offer flexible work options and are dedicated to making workplace adjustments that empower individuals to fully engage and excel in their roles.

How to apply

  • Review the Statement of Duties
  • Click the "Apply" button. Alternatively, you can apply via jobs.tas.gov.au.
  • Complete the application form.
  • Upload your Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties.
  • Attach a copy of your current Resumé/CV.

Refer to the Advice to Applicants document for further information.

If you are unable to submit your application online, please contact Recruitment via recruitment@nre.tas.gov.au.

If you require any reasonable adjustments during the recruitment process, please let us know.

For more information please contact:

Claire Capper
Business Enterprise Coordinator
Email: claire.capper@parks.tas.gov.au 
Phone: 0457 311 541

We encourage you to get in touch for a confidential conversation about the role if you have any questions!

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.