Support Worker Fixed Term and Relief Employment Register

Department for Education, Children and Young People

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Position details

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Health and Human Services Tasmanian State Service Award - Health Services Officer Level 4


$60,666 to $63,222 per annum

Employment type:

Fixed-term, casual, Fixed-term, flexible, Fixed-term, full-time, Fixed-term, part-time


North, South, North West, Statewide

Job description:

Provide supervision of family time/access visits including personal support of children, young persons and families, education for parents and care givers and maintain accurate case notes of activities, to contribute towards Child Safety assessments.


From 3 October 2022, Department of Education has joined with colleagues in the Department of Communities to form the Department for Education, Children and Young People.

This is a Department built entirely for children and young people and their communities.  Our ultimate goal is to work together to ensure that every child and young person in Tasmania is known, safe, well and learning.

The child is at the centre of everything we do and the way we do it.

In the short term, you may still see references to Department of Communities and Department of Education as we transition.  We are working together to build our strategy and our culture and values.  This work will be continuing into 2023, and we want all staff to be involved in this.

It's an important time to join a dynamic new department.

The Department for Education, Children and Young People (DECYP) will from time to time require the services of employees for specified fixed-term and relief basis in a number of skill areas and disciplines. Such appointments fill a valuable role in complementing the existing permanent workforce.

Conditions of Employment

  • Salary: $55,407 to $57,805 pro rata, per annum + 11% Superannuation
  • Classification: Health Services Officers, Level 4
  • Award/Agreement: Health and Human Services (Tasmanian State Service) Award
  • Location: Statewide
  • Hours of Work: Fixed-term Full time and Fixed-term Part-time for periods of up to 12 months

Please note: The Register is reviewed on a regular, as required basis, for suitability against the duties. You will be notified of the outcome of your suitability and contacted should a fixed-term vacancy arise. Registers are NOT a vacancy, they are used to fill short, urgent, fixed-term vacancies to ensure business continuity. Suitability does NOT guarantee any offer of employment will be made. This Register does not preclude other Support Worker positions from being advertised.

About the Team

Children, Youth, and Families (CYF) provide integrated programs that support all children, young people, and their families in Tasmania. The Child Safety Service (CSS) is integral to ensuring the safety and wellbeing of children and young people who are at risk or in crisis in Tasmania.

We provide support to children, young persons, and families, with the aim to enable children to grow up in a safe and supportive environment, including providing transport and supervision of client access visits.

About You

In addition to meeting the essential requirements, to succeed long term in this role you should possess the following skills and attributes:

  • Genuine motivation and passion to work as part of a multi-disciplinary team in Child Safety.
  • Strong emotional intelligence, resilience, non-judgemental, empathy, and perseverance.
  • Good written, verbal, and interpersonal skills, including ability to manage conflicts, de-escalate and problem solve
  • Ability to work within an environment subject to work pressures and changes
  • Ability to operate within and adhere to legislation, policies, procedures and guidelines.
  • Align to our workplace values; Kind, Connected, Committed, Respectful

Duties Include

  • Under direction, undertake specific service delivery tasks and maintain accurate case notes of activities, as identified by the case and care plan developed by the Child Safety Officer.
  • Provide supervision of family time/access/contact visits between children/young persons and their parents/family members to ensure safety and wellbeing of child/young person and provide case notes to contribute towards Child Safety assessments. 
  • Provide personal support of children, young persons, and families, as well as parenting support and educative opportunities and assessment, in a range of environments.
  • Participate in care planning and review processes as required, facilitate the empowerment and individual support of clients.

Note: - Please refer to the Statement of Duties for ALL the selection criteria of this position. Please address the Selection Criteria in your application.

Statement of Duties - Support Worker

Essential Requirements

  • Current Driver's Licence.
  • Current Tasmanian Working with Children Registration (Employment type

The Head of the State Service has determined that the person nominated for this job is to satisfy a pre‑employment check before taking up the appointment, on promotion or transfer. The following checks are to be conducted:

1.  Conviction checks in the following areas:

    • a)  crimes of violence
    • b)  sex related offences
    • c)  serious drug offences
    • d)  crimes involving dishonesty
    • e)  serious traffic offences

2.  Identification check

3.  Disciplinary action in previous employment check.

Desirable Requirements: A relevant Vocational Education and Training qualification from the Community and Health Sector training area

How to Apply

We encourage you to review the Applicant Guide and Statement of Duties, for an overview of the workplace, duties, and selection criteria. Please address how you meet and can demonstrate the Selection Criteria (as listed in the SoD) using the STAR technique (Situation, Task, Action, Result).

Click on the blue ‘Apply Now’ button to log in/create an account and submit the application form.

Applicant Guide

More Information

For more information on the duties and opportunities, please contact HR Recruitment at 

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  1. Review the Statement of Duties and consider if you meet the requirements.
  2. Speak to the Contact Officer if you have any questions.
  3. Submit your application including any additional documents as specified in each individual job vacancy notice.