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University of Wisconsin–Madison

Jobs at UW

University of Wisconsin–Madison



Apply now(opens in a new window) Job no: 264605-US
Work type: Onsite, Staff-Full Time
Location: Madison
Categories: Dining and Catering Services

Job Summary:

This position will function and serve as shift manager for the Wisconsin Union Restaurants on the UW Madison campus. Job duties include: oversee quality food preparation, presentation, and customer service; guide and direct staff; oversee training and development of part time staff.

Our organization, the Wisconsin Union, is the social heart of UW-Madison, providing events, facilities, and activities for students, staff, faculty, thousands of Wisconsin Union members, and visitors. The Union also provides hands-on leadership experiences for hundreds of UW-Madison students.

Responsibilities: Oversees daily food service operations and performs food preparation activities in environments such as dining, retail, and/or catering venues to ensure customer satisfaction and achieve food service goals.
  • 20% Assigns and coordinates the day-to-day activities of food service staff
  • 5% Develops and schedules logistics and menus for daily and catering operations
  • 30% Leads and provides exceptional customer service, answers questions, and provides information regarding food preparation, catering, and associated activities
  • 15% Performs routine and non-routine food preparation activities including cook to order and specialty foods
  • 15% Cleans, inspects, and maintains kitchen equipment and work areas
  • 10% Adheres to federal, state, campus, and local food safety regulations, policies, and procedures
  • 5% Enforcement of state and local drinking laws and University Policies and procedures.
Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion


H.S. Diploma


Basic Knowledge of food preparation methods, techniques and equipment- Preferred

Leading and guiding staff- Preferred


ServSafe Certification

COVID-19 Considerations:

UW-Madison continues to follow necessary health and safety protocols to protect our campus from COVID-19. All employees remain subject to the COVID-19 Workplace Safety Policy: Please visit for the most up-to-date information.

Work Schedule:

The work schedule will vary, to include days, nights weekends and holidays as needed. Schedule will vary depending on business needs.
-Peak periods of the year, required minimum of 45 hours per week.
-Required 40 hours per week during non-peak periods.
-Required to work each home football game.

Work Type:

Full Time: 100%

It is anticipated this position requires work be performed in-person, onsite, at a designated campus work location.

Appointment Type, Duration:



Minimum $22.00 HOURLY
Depending on Qualifications

Additional Information:

*Operation-wide closure during Winter break (typically 12/23-1/2), a great chance to use vacation.
*Personal Leave of 36 hours
*Immediate availability for vacation time
*Legal Holidays (9 per year)
*Sick Leave accumulated every 2 weeks
*Opportunity for time and a half overtime compensation
*Time and a half compensation on nationally recognized holidays
*Additional pay on nights and weekends (differential pay)
*FULL BENEFITS: including medical, dental, retirement
*30% discount on food purchased inside Memorial Union & Union South
*Stable and professionally stimulating environment, working with driven and like-minded individuals
*Professional and educational advancement opportunities
*Exciting, action-filled campus environment!

The Wisconsin Union operates two buildings on the UW-Madison campus. The Wisconsin Union is a financially self-supporting division of the University of Wisconsin-Madison. Financial support for the organization is provided by income earned by twenty-two food service units and a variety of nonfood units such as games, guest rooms, space rentals and campus vending. Substantial support is also provided by student fees. The total annual organizational budget is approximately $45 million dollars.

The Wisconsin Union is part of Student Affairs at the University of Wisconsin-Madison, led by the vice chancellor for student affairs. Our staff is dedicated to serving students and to helping them succeed in and out of the classroom in areas including health and well-being, identity and inclusion, leadership and engagement, and student advocacy. Student Affairs includes departments led by the dean of students; departments that provide identity-based spaces and leadership resources; the Wisconsin Union; University Health Services; and University Recreation and Wellbeing.

How to Apply:

To apply online, applicants must submit a resume and cover letter within the online application system. Multiple vacancies for the Food Service Supervisor are available. Interviews will be conducted until all vacancies have been filled.


Rod Rotar
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:

Food Service Supervisor(DS013)



Employment Class:

University Staff-Ongoing

Job Number:


  The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

Applications Open: Central Daylight Time
Applications Close:

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