HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.

Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home.  Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.

We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.

Role Purpose

The role will provide essential support for M&E Maintenance Information System (AMOS), eTechlog (Ultramain), and other systems that are managed by Engineering Project team. Your responsibilities will include, but not limited to, authorization management, system performance monitoring, issue resolution, user training and facilitating system upgrades and configurations to optimize business processes.

System Administration

• Administer AMOS, eTechlog and other engineering project systems as the primary point of contact and help desk liaison
• Collaborate with the IT team to manage system administration tasks, including account management, access authorization and data integration
• Manage system upgrades, modifications, and data consistency, like AMOS configuration changes and workflow adjustments
• Develop automated reporting solutions in collaboration with business units
• Address system inquiries and work with business units and IT to resolve reported issues, including the rollout of contingency plans such as eTechlog Paper Fallback recovery
• Conduct training sessions for new hires and provide refresher training as needed
• Share best practices and tips to inform users about common system issues and recommendations to minimize recurring problems
• Support system enhancement projects to align with evolving business needs in accordance with our digitalization roadmap
• Monitor system performance and implement corrective actions for any adverse events

Process Improvement

• Collaborate with business units to implement lean processes and re-engineering initiatives, leveraging tools such as AI, Power Automate, and Power Apps

Project Management

• Assist Assistant Manager, Engineering Projects with projects management activities and ensure timely delivery of project objectives

Digital Transformation Support

• Contribute to the company's digital transformation initiatives by working closely with the Digital Transformation and IT teams

The Ideal Candidate

• Degree or above qualification in Business Management, IT or Engineering, or any related discipline
• Minimum 4 years of relevant working experience in aircraft engineering; project management experience is preferred
• Able to work independently and manage multiple discipline projects
• Effective decision-making, data management, organizational, analytical, time management and problem solving skills
• Excellent interpersonal and communication skills with the ability to liaise with internal and external parties; willing to take responsibilities
• Assertive and capable of driving change under pressure to meet project timelines
• Proficient in Microsoft Office and project management tools
• Proficient in AMOS and SQL; previous experience in a mobile application is advantageous
• Basic knowledge of system technical aspects, including network protocols, virtualization, server administration, and cloud services is advantageous
• Strong command of written and spoken English & Chinese
• Candidate with less experience will be considered as Assistant Engineer, Engineering Projects

Your Future Work Life

• Fly anywhere we fly for free with your friends and family to explore the world
• Open office to collaborate, connect and share great ideas
• Energetic and multicultural teammates from up to 50 nationalities!
• Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.