Voice & Network Technician I

Apply now Job no: 492814
Work type: Staff (Full-Time)
Location: Winter Park, FL
Categories: Information Technology
Division: Business and Finance

FLSA Status:


Service Months:


Position Summary:

This position reports to the Director of Projects and Planning and takes daily guidance from the Voice & Network Technician I.

Primary Responsibilities:

  • Perform low voltage cable installs and terminations, including the running of structured cabling in a variety of challenging environments.
  • Provide basic network, phone (IP and analog), and R-card technical assistance to the campus.
  • Troubleshoot and perform needed repairs and maintenance on all college supported VOIP and analog devices (dead phone, static on line, etc.) using network tester, telephone test set, tone generator and hand tools.  Installs and relocates telephones.
  • Installation and maintenance of door access wiring/equipment.
  • On a quarterly basis, inspect public courtesy, elevator, and emergency phones. 
  • Cleaning, labeling, noting deficiencies, and repair/replacement performed as needed.
  • Interact with contracted vendors and other service providers as needed. Work with vendor representatives to gain building and intra-building access and isolate and resolve problems.
  • Responsible for basic on-site deployment and testing of wired and wireless network equipment.
  • Responsible for basic troubleshooting of wired and wireless network issues such as 1) wired network port testing and 2) wireless network signal testing.
  • Responsible for low-voltage wiring of network and communications IDF locations.
  • Install and maintain equipment for battery back-up systems in IDF locations.
  • Use TeamDynamix to track progress of tickets and ensure 24 hour or less response time.

Minimum Qualifications:


  • High School Diploma required.
  • One to three years of job-related experience (or equivalent combination of training and experience) preferred. 
  • Valid state of Florida driver’s license and good driving record required.
  • Basic knowledge of network hardware/wiring installation, troubleshooting, repair and maintenance.
  • Basic knowledge of telecommunications hardware/software, wiring installation, troubleshooting, repair and maintenance.
  • Basic electronics knowledge and ability necessary to complete low voltage wiring projects.
  • Basic computer and software skills (i.e. MS Office, Visio, work order ticketing software).
  • Ability to read and interpret blueprints and wiring schematics.
  • Ability to understand, follow and communicate complex oral and written instructions.
  • Superior detail orientation, with the ability to learn and work with new procedures, instructions and systems.
  • Punctuality, plus the ability to adhere to schedules and work effectively under deadline pressure.
  • Ability to interact with faculty, staff, students, contracted vendors and service providers and the public at all levels in a pleasant, courteous and efficient manner.
  • Communicates and works cooperatively as a team with other Information Technology personnel.
  • Inside and outside working environment, including construction sites and intra-building locations.
  • Carries smart phone for work related communication.*
  • Work requires visual strain, as well as strenuous activity involving moderate lifting, bending, stooping, stretching, standing and walking.
  • Displays a Rollins ID in a visible manner at all times while on campus or at off-site Rollins locations.
  • Requires use of safety equipment such as back belts.
  • Requires flexible schedule, including some evening/weekend shifts and regular and emergency call-out overtime as needed.

Special Instructions to Applicants:

To apply, please submit an application and upload the following materials:

  1. Cover Letter
  2. Resume

Scheduled hours are Monday-Friday 7:30a.m - 4:00p.m.

Rollins offers a competitive hourly rate and generous benefits package featuring comprehensive health insurance coverage, generous paid time off, retirement savings plan with generous employer contribution, full tuition waiver after one year for employees, spouses, domestic partners and dependents.

Our Values:


Rollins seeks to foster and to model a campus environment that is welcoming, safe, and inclusive to all of our administrators, faculty, staff, and students. We view differences (e.g. nationality, race, gender, age, sexual orientation, socioeconomic class, physical ability, learning styles, perspectives, etc.) not as obstacles to be overcome but as rich opportunities for understanding, learning, and growth.

Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism; persons from historically under-represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities. 

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Business and Finance