Student & Family Care Graduate Assistant

Apply now Job no: 492862
Work type: Student (Graduate Assistant)
Location: Winter Park, FL
Categories: Student Affairs
Division: Student Affairs

Position Summary:

The responsibilities of the Student & Family Care GA are centered on the College mission of educating students for global citizenship and responsible leadership, empowering graduates to pursue meaningful lives and productive careers. This is done by supporting the academic and social development of students, specifically students of concern. The Student & Family Care GA reports to the Assistant Director of Student & Family Care and provides oversight of crisis management cases and other student- related issues. As a non-clinical case manager for undergraduate students, the person in this position will have primary responsibility for providing support to students facing a range of challenges including but not limited to issues related to mental health, substance abuse, academic concerns and other behaviors in the campus community. The Student & Family Care GA will help plan and provide a variety of interventions, referrals and follow up services, maintain factual case records and provide outreach and education about the care program to the campus community.

Anticipated Employment Dates: July 22, 2019 to May 22, 2020

Primary responsibilities and expectations include:

The Student & Family Care GA will serve the campus community by impacting student support and care on the Rollins Campus. This position will assist in the following capacities, being directly responsible for (5) main initiatives:

  1. STUDENT OUTREACH AND SUPPORT: Provide non-clinical case management for students referred to the Dean of Students: Student & Family Care department by:
    - Meeting with students, staff members and other individuals involved in student emotional/ mental/ physical health needs.
    - Collaborating with appropriate staff to support students of concern.
    - Supporting faculty and staff seeking guidance around a range of student-related issues.
    - Maintaining factual case documentation.
    - Providing follow up outreach services.

  2. DIVISION AND DEPARTMENTAL MEETINGS: Attend weekly Care Team meetings, weekly one-on-one supervisor meetings and monthly division and departmental meetings.

  3. DIVERSITY & INCLUSION: Actively support the College’s commitment to diversity and inclusion in order to achieve and sustain excellence and embodying this commitment both as a personal value and a professional priority.

  4. CAMPUS INITIATIVES: Represent the Office of Student & Family Care at functions such as departmental programming, open houses, and student activity fairs.

  5. OTHER: Perform other duties as assigned. The Student & Family Care GA will have opportunities that will aid in professional and personal development including, but not limited to:
    - Collaboration with the Wellness Center, Title IX Coordinator, Care alignment, Community alignment, and Career alignment. 
    - Participation in staff development opportunities.
    - Partaking in the Graduate Assistant curriculum. A strong emphasis will be placed in holistic development and personal wellbeing.

To learn more about the Office of Student & Family Care, please visit:

Preferred Qualifications and Skill Sets:

  • Full-time graduate student in an approved Graduate Studies program in Counseling. Preference to second year student or third-year part-time student.
  • Strong interpersonal communication and challenge-resolution skills with an understanding of the unique challenges faced by student learners.
  • Strong management skills with the demonstrated ability to coordinate, manage, implement, and evaluate multiple cases over varied timelines and an ability to work independently once instructed is necessary.
  • Knowledge of time management skills, effective organizational skills, a working knowledge of campus resources, and a willingness to learn new skills throughout the year.
  • Have enthusiasm and creativity in devising new ways to promote the department, receive student referrals, and work with each student’s individual needs.
  • Must be able to handle difficult situations and confidential information with sensitivity and professionalism and requires a flexible time schedule
    • Office hours are Monday-Friday 8:30AM-5:00PM

Education Requirement:

The incumbent must be actively enrolled in a counseling graduate degree seeking program in order to qualify for this position and must remain actively enrolled in a graduate degree seeking program for the duration of their employment in this position. This assistantship is intended for currently enrolled graduate students or individuals whose enrollment into a graduate degree program is imminent (E.g. student has been accepted into a graduate degree program and is awaiting the start classes in the immediate future).

Special Instructions to Applicants:

To apply, please submit an application and upload the following materials:

  1. Cover letter (The letter should describe your qualifications for the position and your special interest in this role.)
  2. Resume

Screening of applications will begin immediately.

The pay rate is $12.50 an hour.

Anticipated Employment Dates: July 22, 2019 to May 22, 2020

If you have any questions about your résumé, cover letter, or how to make yourself more competitive on a job application, you're encouraged to login to your Handshake account and/or visit the Center for Career & Life Planning's website ( where you can find résumé and cover letter guides, submit documents for review, or schedule an appointment.

Our Values:


At Rollins, we value academic excellence and share a common service philosophy: "Together, we inspire purposeful lives through distinctive, engaged learning and exceptional service." Accordingly, the selected candidate must be able to embrace and model this service philosophy in his/her day to day work and provide competent, collaborative, responsive and respectful service to others. More information about our service philosophy and standards can be found at the following web link:

Advertised: Eastern Standard Time
Applications close:

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