Assistant Director

Apply now Job no: 492927
Work type: Staff (Full-Time)
Location: Winter Park, FL
Categories: Financial Aid
Division: Enrollment Management

FLSA Status:


Service Months:


Position Summary:

Some highlights and responsibilities associated with this position include:

  • Counsels, advises, and awards students and families about financial aid eligibility, application procedures, aid programs, costs, indebtedness, and many other questions.
  • Use significant amount of discretion in determining award increases, dependency overrides, and satisfactory academic appeal decisions.
  • Meet with parents and students to discuss financial aid awards.
  • Technical lead for data loads, reporting, and running of daily processes.
  • Works with the Director to develop reports within Microsoft Access and Argos which audit financial aid data for accuracy and completeness, ensure compliance with all local, state and federal requirements and better predicts traffic flow within the office.  
  • Primary website contributor and editor.
  • Confirms and awards Veteran Administration Yellow Ribbon awards. Reconciles the award amounts in conjunction with the Rollins VA Certifying Representative.
  • Assists Associate Director with review of tax returns and other verification documents to determine aid eligibility and make awards within federal, state, and institutional guidelines.
  • Conduct high school college night presentations and on campus presentations as needed.
  • Assists with other financial aid activities such as outreach, reporting, and monitoring.
  • Establish and adhere to appropriate disbursal, recordkeeping, reporting, and verification procedures as well as the data entry function necessary to support the programs.
  • Knowledge of institution, state, and federal financial aid regulations and procedures
  • Exercise initiative to make recommendations for continual process improvement within the Office of Financial Aid.
  • Keeps Director and Associate Director of Financial Aid informed of issues and concerns raised by inquiries; identifies and recommends changes in processes to better expedite financial aid process (both general and student specific)
  • Weekend and evening work will be required for certain presentations and information sessions.
  • Performs related duties as assigned.

The Rollins Experience
You will feel it the moment you first set foot on campus - an energy, a purpose, a passion for learning and discovery. Then, you will discover why so many vibrant, engaging people have made Rollins College their employer of choice. Learning and growth are not reserved for students, it's for everyone who embraces the Rollins experience. Your role, whatever it may be, enriches our organization and makes us who we are - one of America's Best Colleges." Also at Rollins, we value and embrace multiculturalism, diversity, and inclusion in our pursuit of academic excellence, global citizenship, and responsible leadership. Be a part of the Rollins experience and find a place where you belong.

Located on a beautiful lakefront setting in picturesque Winter Park, Florida, we offer the opportunity to work at a progressive, top-ranked college while enjoying everything our central Florida location has to offer including Florida's natural scenic beauty a sunny, tropical climate and easy access to Gulf and Atlantic coast beaches varied educational, cultural, artistic, recreational and athletic opportunities and close proximity to one of the most dynamic urban centers, Orlando.

Our Benefits
Rollins offers a competitive salary plus a generous benefits package featuring:

  • Flexible Scheduling
  • Generous Paid Time Off
  • Paid Holidays
  • FREE Full Tuition after one year for employees, spouses, domestic partners and dependents
  • Tuition assistance for other educational institutions
  • Professional Learning and Career Development Opportunities
  • Health Reimbursement Account funded by employer contribution
  • Up to 11.5% employer retirement contribution
  • Same and opposite-sex domestic partner benefits
  • FREE access to campus amenities (ex. gym, library)

Choose Orlando: Live, Work, Play
Less than ten minutes away from the Rollins campus, Orlando continues to thrive as one of America's fastest-growing metropolitan areas. Watch this video to learn more!

Minimum Qualifications:

  • Bachelor’s degree required.
  • Requires one to two years of job related experience.
  • Thorough knowledge of business English, spelling and grammar.
  • Knowledge of College environment, departments, procedures, and policies.
  • Knowledge of SQL or Microsoft Access and database software systems.
  • Knowledge and practice of organizational and time management skills.
  • Ability to use tact and good judgment in resolving work problems and dealing with the public, students, and staff.
  • Oral and writing skills sufficient to maintain and update files, logs, reports, and correspondence.
  • Ability to effectively communicate with staff and families.
  • Critical and analytical thinking.

Work Environment:

  • Office and meeting environment.
  • Work requires visual strain, use of computer.
  • Evenings and weekends as appropriate and required.

Special Instructions to Applicants:

To apply, please submit an application and upload the following materials:

  1. Resume
  2. Cover Letter

Screening of applications will begin immediately.

Our Values:


Rollins seeks to foster and to model a campus environment that is welcoming, safe, and inclusive to all of our administrators, faculty, staff, and students. We view differences (e.g. nationality, race, gender, age, sexual orientation, socioeconomic class, physical ability, learning styles, perspectives, etc.) not as obstacles to be overcome but as rich opportunities for understanding, learning, and growth.

Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism persons from historically under-represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities.

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