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Job
Summary:
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As a learning and development leader, the Assistant Director of Management and Executive Education (M&EE) participates in the development and implementation of educational programs created for our global corporate clients. As the demand for continuous learning and upskilling in the professional marketplace rapidly grows, the Crummer Graduate School of Business is fusing the tradition of liberal arts education with cutting-edge executive education to offer high-level custom consulting services, employee professional development, certification development programs, and learning in areas across all domains and industries.
Essential Job Functions
- Client Management and Retention: Assists with program sales and new business development, including:
- Partners with the Director of M&EE and Director of Strategic Partnerships on calls with prospective clients to move relationships forward
- Conducts training needs assessments with potential clients
- Recommends program offerings and create custom proposals that are in alignment with department strategic and revenue goals
- Acts as program manager or key partner relationship manager on assigned programs (See Program Execution Oversight section)
- Manages client relationships before, during, and after programs (identifying opportunities for additional business)
- Program Execution: Performs a range of activities as program manager for selected M&EE programs, including:
- Leads the project management of program logistics - materials, location (onsite, offsite, virtual), communications, catering, learning management system, etc.
- Monitors and reports on program enrollment and financials
- Provides facilitation and/or monitoring of select programs and events
- Program and M&EE Marketing: In partnership with our marketing team, develops, implements, and assesses marketing and public relations strategies and plans for M&EE programs to meet attendance and department goals:
- Stays up to date with relevant marketplace and industry news to help identify trends and potential business opportunities
- Assists with website and marketing content creation and maintenance activities
- Helps maintain social media accounts for M&EE
- Updates and maintains client and prospect database
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Minimum Qualifications & Education:
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- Bachelor’s Degree or equivalent combination of education
- Three to five years of Learning and Development-related experience, including program development and/or project management
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Preferred Qualifications:
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- Membership in training or organizational development-related professional organization (e.g., ATD, SHRM, GoodNetwork, CMED)
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Knowledge, Skills, and Abilities:
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- Familiarity with emerging trends in learning and development
- Knowledge of marketing methods and principles
- Knowledge of the sales process
- Interpersonal and communication skills – ability to facilitate training/meetings
- Knowledge and practice of effective customer service skills, both virtually and in-person
- Proficiency with PC and related software
- Knowledge and practice of organizational and time management skills
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Work Environment:
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- Campus-based, front-facing customer service position, working in an office environment
- Regular use of a computer and databases
- Must be able to work flexible hours which include evenings and weekends
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Instructions to Applicants:
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To apply, please submit an application and upload the following materials:
- Resume
- Cover Letter
Screening of applications will begin immediately and continue until the position is filled
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About Crummer Graduate School of Business:
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The mission of the Crummer Graduate School of Business at Rollins College is to develop global business leaders and innovators through a high quality, integrated, experiential education that prepares them to add significant value to their organizations and communities. Through their drive to bring this mission to life, the Crummer Graduate School of Business at Rollins College has been recognized nationally and internationally by some of the most well-respected organizations in the business world. A graduate business degree should do more than provide you with credentials. It should equip you with connections and resources for life - that is the Crummer Advantage.
Click here to learn more about the Crummer Graduate School of Business!
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Diversity & Inclusion at Rollins:
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Rollins is committed to fostering a diverse and inclusive campus community, and the College celebrates the open exchange of ideas within a climate of civility and mutual respect. We view differences—from race and ethnicity to sexual orientation and political perspectives—as rich opportunities for understanding, learning, and growth. To learn more, please click here.
Through its mission, Rollins College is firmly committed to creating a just community that embraces multiculturalism; persons from historically under-represented minority groups are therefore encouraged to apply. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by federal, state, or local law, in its educational programs and activities.
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Our Service
Excellence Philosophy:
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At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience.
Click here to learn more about our commitment to Service Excellence at Rollins College.
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Benefits & Perks:
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- 25 Days - Paid Time Off (vacation, sick and personal time)
- 10 Days - Paid Holidays
- 5 Days - Paid College Closure Days
- Eligible for Medical, Prescription, Dental & Vision Insurances (within 30 days of hire)
- 100% Employer-Funded Health Reimbursement Account ($125+/month)
- 100% Employer-Paid Short & Long Term Disability Insurance
- Domestic Partner Benefits
- 11.5% Employer Retirement Contributions
- Discounted On-Campus Dining Meal Plans
- Free On-Campus Parking
- Free Access to Campus Amenities (gyms, pools, library, sporting events, and more)
- Free Full Tuition for Employees and their Families
- Pet Insurance
- 100% Employer-Funded Employee Assistance Program
- Flexible Spending Accounts
- Award-Winning Wellbeing Programs: Blue Rewards, Rally Dollars, Hinge Health Musculoskeletal Coaching
- Plus More!
Additional Perks:
- Local & National Discount Programs, including Winter Park Locations (i.e. shops, restaurants, gift cards, and more)
- Free E-Training Courses & Professional Development Opportunities
- IT Software & Laptop Discounts (Apple, Lenovo, and more)
- College Bookstore Discounts
- Annual Service Awards & Recognition Programs
- Discover what it's like to live in Orlando: Live, Work, Play and Learn
- Plus More!
Rollins offers a competitive salary, along with our generous benefits package! Click here to review our full benefits package.
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FLSA Status:
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Exempt
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Service Months:
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12
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