Careers @ MSU

Position Summary

The Broad College Academic Operations Manager leads administrative, compliance, and operational functions within the college, ensuring alignment with university standards and facilitating effective governance and project management. This position supervises multiple support staff positions and closely collaborates with internal and external stakeholders, including faculty, associate and assistant deans, and academic unit heads, in the college to ensure effective and efficient academic operations and elevate the strategic initiatives of the Broad College.

The Academic Operations Manager is supervised by the Broad College’s Chief of Staff. This position supervises the Dean’s Office support staff team, College Research Administrator, Data Resource Analyst, and Rankings & Accreditation Coordinator.

The Broad College of Business creates and disseminates knowledge through collaboration, developing global transformational leaders who positively impact organizations and society. Our vision is to be a top-of-mind business school as reflected by the recognition of our brand, the reputation of our people, and the rankings of our programs.

Duties and Responsibilities:

Strategic & Administrative Management (35%)

• Subject Matter Expert on matters related to academic administration, compliance, governance, and reporting. Provides strategic guidance and support to Associate and Assistant Deans, and other leaders, as necessary.
• Supervision of employees involved in executive support, curriculum management, research administration, data management, and accreditation compliance.
• Develop and monitor the Dean’s Office operational budget and, in close partnership with the Budget Officer and Fiscal Officer, ensure Dean’s Office employees work in accordance with the Manual of Business Procedures.
• Develop and administer surveys for leadership reviews, college-wide initiatives, and feedback mechanism while adhering to university policy and guidance on survey administration.
• Manage the Dean’s general inbox, track annual reviews, and report leadership reviews to the Provost’s Office.
• Oversee processes for the management of Dean’s Office files, memorandums of understanding, and endowed positions.

Academic Governance (20%)

• Act as the college’s academic governance expert.  Provide training, advise on policy and provide guidance to the leadership team, committee chairs and members ensuring alignment with university standards.
• Manage committee representative elections annually.
• Maintain college bylaws.
• Provide administrative oversight for the curriculum change process and ensure adherence to university policies.
• Serve as the recording secretary for the College Advisory Council and provide support to the council, ensuring governance procedures are adhered to.

Compliance, Data, and Reporting (20%)

• Ensure college compliance, in accordance with university regulations, with Clery Act and PCI standards including reporting requirements.
• Manage student complaint reporting and resolution protocols, working with relevant departments to address issues as needed.
• Provide administrative oversight of AACSB accreditation activities, including the Peer Review Team (PRT) visit, and supervise the collection of Assurance of Learning data in adherence to AACSB standards, sending reminders and compiling data to be disseminated as needed.
• Ensure timely reporting of grades each semester and annually evaluate process effectiveness.

Project and Research Administration (15%)

• Partner with the Associate Dean for Research and Doctoral Programs in the oversight of the Research Administrator role and related activities. Provide back-up support for pre-award activities as necessary.
• Work to improve processes and reduce administrative burdens, including workgroup coordination, objective setting, and tracking deliverables.

Communications and Operations (10%)

• Maintain an operational academic calendar for college and university deadlines and responsibilities, assisting college leadership in meeting critical milestones.
• Provide onboarding and integration support for new college leaders (Deans, Unit Heads, Business Managers).
• Other duties as assigned.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four-year college degree program in Accounting, Business or Human Resources; three to five years of related and progressively more responsible or expansive experience in a setting which corresponds to the department of employment and including accounting, finance, budget development and administration and application of information systems and technology; or an equivalent combination of education and experience.

Desired Qualifications

• Exceptional experience with Microsoft Outlook, Excel, Word, and PowerPoint software; comfortable using and learning new technology, software applications, and processes, specifically Enterprise Business Systems.
• Ability to manage complex schedules/priorities and to work under pressure with frequent interruptions.
• Ability to work independently and confidently to take initiative and to be proactive.
• Familiarity and experience with university policies and procedures.
• Experience handling sensitive and/or confidential information.
• Detail-oriented with a high degree of accuracy, resourcefulness, and efficiency.
• Excellent communication and interpersonal skills.
• Ability to interact with varied constituents in a timely, courteous, and professional manner.
• Demonstrated work orientation that includes a focus on service, problem solving, teamwork, adaptability to change, a positive attitude, continuous self-improvement and appreciation of diversity in the workplace.
• Ability to interpret information to coordinate projects and respond to questions.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

• Resume
• Cover Letter
• 3 Professional References

Work Hours

Generally, Monday through Friday 8 am to 5 pm. However, some evenings and weekends may be required.

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding Eligibility ends February 4, 2025 at 11:55 PM