Careers @ MSU

Working/Functional Title

Admissions Counselor-Online Food Safety

Position Summary

The Online Food Safety Program (OFS) at Michigan State University is seeking a highly organized and detail-oriented Admissions Counselor to lead admissions efforts and support program operations and financial processes. This individual will serve as the central point of contact for prospective students and play a vital role in shaping a welcoming and engaging applicant experience. They will be expected to engage individuals effectively, build meaningful connections, and persuasively communicate the unique value of our program to inspire enrollment and foster student success.

The ideal candidate is proactive, adaptable, and deeply committed to inclusive excellence. They thrive in fast-paced environments, demonstrate sound judgment, maintain confidentiality, and bring creative solutions to complex challenges. In addition to coordinating admissions, this individual will support the daily operations of the program by working collaboratively with the Program Director and Communications/Marketing Manager on financial processes, recruitment initiatives and event coordination. They will also collaborate with the program’s Academic Advisor as needed to support students as they matriculate and progress through the program.

Why Join Us

The Online Food Safety Program supports working professionals across the globe to advance food safety through excellence in education, innovation and outreach. As part of our team, you’ll contribute to a mission-driven program that empowers learners, promotes a safe and sustainable food supply, and fosters a collaborative and inclusive academic environment.

Responsibilities

Graduate Admissions & Recruitment

• Serve as the primary contact for prospective students to communicate the unique value of our program to inspire enrollment.
• Guide prospective students through the admissions process.
• Provide timely and professional communication with applicants.
• Coordinate application review logistics and maintain accurate records in Slate and Campus Solutions.
• Represent the program at recruitment events and collaborate on outreach strategies.
• Develop and update student handbooks and admissions materials.
• Produce reports and analyze data to support admissions decisions.

Program Operations & Financial Support

• Assist the Director with managing the financial portfolio of the program.
• Reconcile accounts and coordinate payments.
• Purchase office supplies and manage vendor relationships.
• Oversee purchases of the program’s online continuing education offering
• Support day-to-day administrative operations and contribute to process improvements.

Hybrid Work

This position offers a hybrid work model, allowing for a combination of in-person and remote work based on mutual agreement with the supervisor and aligned with job responsibilities.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired by completing a four year college degree in counseling, psychology, education, or related fields; six months to one year of related and progressively more responsible or expansive work experience in admissions, counseling, public relations, student services or related area, including implementing programs and schedules, making formal presentations, and working with the public; experience with database, spreadsheet, desk top publishing and/or presentation software; or an equivalent combination of education and experience.

Desired Qualifications

• Excellent communication, decision-making, and customer service skills.
• Demonstrated ability to work collaboratively with a diverse population of prospective students, staff, and faculty.
• Commitment to fostering a respectful, inclusive, and supportive work environment.
• Experience with graduate student admissions processes and systems.
• Familiarity with MSU systems particularly Slate, Campus Solutions, EBS, and Registrar’s Office Forms or similar systems.
• Proficiency in Microsoft Office Suite and Adobe Acrobat.
• Ability to manage multiple deadlines, prioritize tasks, and work under pressure.
• Strong attention to detail, initiative, and adaptability.
• Demonstrated professionalism and discretion.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

• Resume
• Cover Letter
• Names and contact information for three professional references.

Work Hours

STANDARD 8-5

Website

https://foodsafety.msu.edu/

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends June 24, 2025 at 11:55 P.M.