Day/Evening Emergency Receptionist / Health Care Representative
Back to search results
Apply now
Job no: 1062318
Work type: Support Staff
Pay Grade: 07
Major Administrative Unit / College: College Of Veterinary Medicine
Department: Veterinary Teaching Hospital 10046906
Sub Area: CT- Clerical Tech.
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Health Care Support, Veterinary/Animal Care, Clerical Technical- CT, Full Time (90-100%), Union
Working/Functional Title
Day/Evening Emergency Receptionist
Position Summary
This position will be in the VMC Emergency clinic working at reception desk where you will greet, register, and direct clients and their animals to the correct waiting area; creates, reviews, and updates electronic client and patient health records; establishes patient appointments in electronic scheduling system; collects payments at the time of patient discharge and accurately documents the payments in an electronic record. This position will be 40 hours per week, however, will be a combination of day, evening and potential overnight shifts. Must be able to work weekends.
The College's vision is to be the destination for teaching, innovation, care, and service. Six goals, backed by specific strategies, guide our organization as we move forward. Read more at https ://cvm.msu.edu/about/strategic-planning-2021-26/goals to learn about the MSU College of Veterinary Medicines goals, strategies, and progress.
Minimum Requirements
Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office; or an equivalent combination of education and experience in customer service.
Desired Qualifications
One year of customer service experience. Excellent communication and computer skills, including proper grammar and spelling; Experience in a fast-paced customer service setting; excellent customer service and proven empathy skills. Demonstrated experience to work both in teams and alone.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Cover Letter and Resume
Work Hours
Evenings, Weekends and possible overnight. This is a full-time position.
Website
WWW.CVM.MSU.EDU/HOSPITAL
Bidding eligibility ends August 12, 2025 at 11:55 P.M.
Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time
Back to search results Apply now Refer a friend
