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Front Desk Receptionist - Weekends / Health Care Representative

Back to search results Apply now Job no: 1134583
Work type: Support Staff
Pay Grade: 07
Major Administrative Unit / College: College Of Veterinary Medicine
Department: Veterinary Teaching Hospital 10046906
Sub Area: CT- Clerical Tech.
Salary: Salary Commensurate with Experience
Location: East Lansing
Categories: Administrative/Business/Professional, Office/Clerical Support, Veterinary/Animal Care, Clerical Technical- CT, 1/2 Time (50-64.9%), Union

Working/Functional Title

Front Desk Receptionist - Weekends

Position Summary

Registers and directs clients and their animals to the correct waiting area; creates, reviews and updates electronic client and patient health records; establishes patient appointments in electronic scheduling system; collects payments at the time of patient discharge and accurately documents the payments in an electronic record; communicates and listens carefully to provide outstanding customer service; receives and routes telephone calls and messages from clients and veterinarians to appropriate staff.

Minimum Requirements

Knowledge normally acquired through a high school education; a minimum of one year of related and progressively more responsible or expansive work experience in a medical office, medical clinic, or in a mental health office; or an equivalent combination of education and experience.

Desired Qualifications

Customer service experience. Experience in processing multiple calls using excellent phone etiquette; excellent communication and computer stills, including proper grammar and spelling; cash handling skills. Experience in a fast-paced customer service setting; excellent customer service and proven empathy skills.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Resume and cover letter

Work Hours

Part-time Saturday and Sunday 7a-5p

Website

WWW.CVM.MSU.EDU/HOSPITAL

The Bidding Eligibility ends 06/09/2026 at 11:55 PM

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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