Careers @ MSU

Working/Functional Title

Office Assistant III

Position Summary

The Office of the Controller is seeking a customer service-oriented team member to serve as an auditor and provide clerical support in the Accounting department allowing us to enhance our role as a resource for the university community.

The Office Assistant position within the Accounting Office serves as an auditor responsible for performing a wide variety of tasks related to the review, audit, and approval of various KFS e-docs and Expense Reports in the Concur Travel System. This is done in accordance with the Manual of Business procedures, Faculty handbook, and university policies and procedures. Functions as a customer service representative and resource for the university and serves as backup for other Accounting Office staff. Performs clerical duties related to all aspects of departmental operations.

Work Modality

This position is "remote-friendly" within Michigan, with the expectation of a regular on-campus presence. This is typically referred to as "Hybrid", with the flexibility of regular remote work mixed with in-office work as mutually agreed upon with the supervisor.

Salary Expectations

Salary is commensurate with experience.

What You'll Do

Audit (45%):

• Responsible for auditing and approving, at the Central Review level, a diverse selection of transactions within both the KFS (Kuali Financial System) and Concur Travel System. Transactions may include Disbursement Vouchers, Internal Billings, General Error Corrections, Distribution of Income and Expense, Vendor Add/Edits, Travel Expense Reports, etc. This audit and approval function requires analyzing complex information, applying independent decision making and using sound judgment to provide decisions and/or solutions to the university. Interpretation of the Manual of Business Procedures, the Faculty Handbook, Federal regulations, and other MSU internal policies, are factors in the decision making process, leading to accurate university records.

Customer Service and Communications (30%):

• Professionally respond to, answer and provide guidance to questions submitted via email, telephone and Teams to the Accounting Office.
• Maintain positive customer interactions and serve as a valued resource for the university community.
• Participate in customer service programs and tools the department makes available to the university, which may include open lab sessions, training programs, classes and professional development courses.

Clerical Duties (25%):

• Disbursement Voucher payment processing including check printing, wire initiation and/or approval, follow-up regarding lost checks and returned wire payments.
• Data entry and reconciliation for required tax reporting.
• Processing and follow-up related to cash advances.
• Compiling reports and information for management review.
• Serve as backup for other staff as needed and perform other duties as assigned.

Minimum Requirements

Knowledge normally acquired through a high school education; three to five years of related and progressively more responsible or expansive work experience in word processing, spreadsheet, database and/or desktop publishing software; presentation and webpage software; typing and filing; maintaining accounting ledgers; or an equivalent combination of education and experience.

Desired Qualifications

• Experience with Kuali Financial System (KFS) and the Concur Travel System.
• Knowledge of university policies and procedures.
• Orientation toward customer service and teamwork.
• Experience with, and ability to interpret and apply, policies, procedures, and practices for payment/reimbursement requests and/or various business applications.
• Strong communication skills resulting in positive interactions with an audience of varying levels of knowledge and understanding.
• Ability to work independently but also as member of a team for the betterment of the organization and good of the overall university.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

To be considered for this position, your application must include all of the following:

Cover Letter

Resume

Three Professional References

Applications that do not include all required materials will not be considered.

Work Hours

STANDARD 8-5

Website

https://controller.msu.edu/

Remote Work Statement

MSU strives to provide a flexible work environment and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

The Bidding Eligibility ends on 09/29/2026 at 11:55 PM