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RN Care Manager - Family Health Center

Apply now Job no: 493510
Work type: EAP - Executive, Administrative, Professional
Location: Grand Rapids
Categories: Kirkhof College of Nursing

Summary: The Registered Nurse (RN) provides care to patients of the GVSU Family Health Center (FHC) and two off-site clinics. This position is part of a $ 463,979, 2-year grant funded by The Health Fund. Through this grant, an interprofessional behavioral health care team will integrate into the existing, multi-disciplinary care team of nurse-led primary health providers to deliver care to the underserved, vulnerable populations targeted by this proposal.

Responsibilities - Essential Functions

  • Lead the coordination of a multidisciplinary team to provide holistic care to meet patient needs. The team will work with internal and external partners to maximize impact.
  • Contribute to data collection and the development of required funding reports.
  • Participate in the organization and oversight of daily clinical operations.
  • Provide timely and thoughtful feedback to clinical support staff when needed.
  • Collaborate with clinical leadership to foster continuous quality improvement activities.
  • Collaborate with and help coordinate the activities of the Advisory Board who provides counsel to Grant personnel.
  • Use the case management process to assess, develop, implement, monitor, and evaluate care plans designed to optimize the patients’ health across the care continuum.
  • Provide documentation in the patients’ electronic medical records.
  • Assess the patients’ health and psychosocial needs and support systems while considering their cultural preferences.
  • Engage the patient and/or caregiver to develop an individualized plan of care.
  • Coordinate the resources that will support identified needs (e.g., community resources, mental health services, substance abuse services, financial support services, and disease-specific services).
  • Deliver patient education which will address health literacy, self-management skills, medication plans, nutrition, weight management, etc.
  • Monitor and evaluate the effectiveness of the care management plan and make changes as necessary.
  • Assess patient adherence to care plan and report feedback to the care team
  • Measure and document care plan progression in meeting patients’ goals.
  • Adhere to professional standards as outlined by protocols, rules, and guidelines meeting quality and production goals.
  • Continue professional development by completing relevant continuing education and maintaining CMC (Case Manager Certification). 

Additional Role Expectations:

  • Working with clinical leadership for policy and procedure development and on-going quality improvement.
  • Performs oversite of:
    • Support staff, including but not limited to medical assistants and students in clinical support roles.
    • Patients scheduled for immunizations, blood draws, health compliance, etc.
  • Order and manage medical supplies in the satellite clinics.
  • Registering patients in the medical health record.

Responsibilities – Non-Essential Functions:

  • Other duties as assigned

Minimum Qualifications

  • Current, active, and unrestricted Michigan Registered Nurse license
  • Bachelor’s degree in nursing
  • Certification in Case Management (CMC) preferred or to be obtained within 12 months of hire
  • Minimum 2 years of clinical nursing experience

Preferred Qualifications and Education:

  • Certification in Case Management (CMC) preferred or to be obtained within 12 months of hire
  • Experience working with interdisciplinary teams and/or in integrated care (to include nursing, medicine, social work, and community health worker)
  • Experience working in a primary care setting
  • Minimum 1 year of care management experience
  • Minimum 2 years of clinical nursing experience in primary care or community setting

Salary: Commensurate with experience

Department/Division:  Kirkhof College of Nursing

Campus: Grand Rapids, GVSU Family Health Center

How to Apply: Apply online at and select "Apply now".  Please include a cover letter and resume. You may add additional required documents here. The online application will allow you to attach these documents electronically. On the application, you will be required to provide the names, phone numbers, and e-mail addresses of three professional references. Applicants selected for interviews will be required to submit official transcripts prior to a formal interview. If you need assistance, call Human Resources at 616-331-2215.

Application Deadline:  Consideration of applications will begin immediately and the posting may be closed at any time at the discretion of the University.

Grand Valley State University does not discriminate against students, faculty or staff in any of its employment practices or in its educational programs or activities. Grand Valley State University is guided by values for inclusiveness and community which are integral to our mission to educate students to shape their lives, their professions, and their societies, and to enrich the community through excellent teaching, active scholarship, and public service. The University is an affirmative action, equal opportunity institution. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. Members of the University community, including candidates for employment or admissions, and visitors or guests, have the right to be free from acts of harassment and discrimination, which are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, veteran or active duty military status or weight. In addition, Grand Valley is required by Title IX of the Education Amendments of 1972 to ensure that none of its education programs and activities discriminate on the basis of sex/gender. Sex includes sex stereotypes, gender identity, gender expression, sexual orientation, and pregnancy or parenting status. The Office for Title IX and Institutional Equity serves as a resource for the GVSU community and assists individuals who may have been impacted by discrimination or harassment in connecting with resources, imposes measures that protect or support access to programs and activities, and oversees the university’s grievance process for allegations of discrimination and harassment. Inquiries regarding the application of Title IX may be referred to Theresa Rowland, Title IX Coordinator, 4015 Zumberge Hall,, (616) 331-9530.

The University will provide reasonable accommodations to qualified individuals with disabilities. See TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.

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