Job Responsibilities:

• Aware of the latest technology trend and ability to recommend/influence users to drive inter department and/or company change
• Initiate project from idea generation, business case submission, project planning and execution such as, but not limited to the following:
  • Ability to initiate and lead workshops to enable process improvement/efficiency through latest technology or innovative process arrangement.
  • Implement approved recommendations with business and IT and assist planning, guiding, organizing and monitoring implementation projects to effect changes for improvement and to obtain planned benefits
  • Lead requirements workshop to ensure requirements are exhaustively discussed and considered through a process driven approach. Subsequently, ensuring traceability functional specification from IT.
  • Ensure adequate controls in the reengineered or improved processes to meet audit requirements and corporate governance.
  • Monitor the overall development progress & quality to ensure the system delivery meets the business needs and is developed within the planned resources
  • Gate keeping UAT test cases from a completeness and quality standpoint and to monitor UAT progress and defect management to ensure the project deadline can be met
  • Oversee Change Requests to ensure the IT resource is used in a cost effective way
  • Establish change management with impacted departments to ensure changes are communicated and functions are trained.
  • Ensuring benefit realization plan is in place.
• Coach and guide subordinates such as, but not limited to, the following:
  • Business & system knowledge and stakeholder management skillset respectively.
  • Be observant and prompt junior staffs on areas of interpersonal skills improvement.

 Job Requirements:

• University or above , preferably in Business Statistics, Computer Science, Information System Management, Finance or Accounting or related subjects with at least one insurance professional qualification (FLMI)
• 15 years relevant experience in insurance with 8 years management in business analysis, project management or IT-related areas
• Process improvement and process reengineering experience preferably obtained via O&M and lean six-sigma qualification (green belt and/or black-belt) practice in various industries
• Certified PMP (or equivalent project management certification) will be an advantage
• Aware of the latest trend in technology
• Excellent presentation, interpersonal and communication skills and strong analytical and change mindset
• Highly adaptable to changes and unprecedented challenges