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Operation Manager (RMB Clearing, Remittance, Payments Operation)

Job No.: 492279
Employment Type: Full time
Departments: Bank-wide Operation Department
Job Functions: Accounting, Bank Operations, Customer Service, Dealing & Trading, Project Management, Risk Management, Claims


  • Manage the daily operation of the RMB Clearing Business, which includes supervision of the team, monitoring of the systems
  • Identify, control, and report promptly to management various types of potential or existing risks, as well as other emergency matters as the case may be, and set up mitigating actions and monitor the process on adopting corrective measures
  • Formulate and implement the yearly work plan
  • Pursue productivity-enhancement initiatives to reduce manual workload of operational activities, and improve RMB clearing efficiency and customers' satisfaction
  • Manage project plans for system enhancements in phases such as development of system requirements, User Acceptance Test (UAT), system implementation, and assess the effectiveness of projects


  • Degree or above with major in Business Administration or related disciplines
  • At least 3 years experience in the Banking industry, experience in international payments operation or remittance would be a definite advantage
  • Demonstrate good organization, communication and negotiation skills
  • Familiar with the latest economic / financial market development of the Mainland of China
  • Good command of both written and spoken English and Chinese, including Mandarin
  • Proficient in computer applications (e.g. Lotus Notes, MS Word, Excel, and PowerPoint, etc.), and Chinese word processing

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