(Deputy/ Assistant) Customer Analytics and Data Science Manager
Job No.: 498413
Employment Type: Full time
Departments: BOC Credit Card (International) Ltd
Job Functions: Strategic Planning, Information Technology, FinTech
Responsibilities:
- Analyze business data regularly to identify business opportunities and operational improvement opportunities
- Work with tech team on data collection to enable business decisions, such as operations optimization and product mix strategies
- Conduct in-depth analytical studies combining external research data and internal business analytics to facilitate senior management decisions
- Collaborate with tech and business lines to automate operational processes based on business analysis insights such as merchant category, instalment life-cycle etc.
- Design comprehensive and user-friendly dashboard for business line teams
Requirement:
- At least 2 years of experience in business analysis or reporting area with a Bachelor's degree in Mathematics, Statistics, Computer Science, Business or Economics
- Experience in programming, analytic or visualization tools such as SQL, VBA, Python, SAS, Tableau
- Excellent skills with data visualization for storytelling even with non-technical business partners
- Strong communication, time management and work organization skills
- Good command of both spoken and written Chinese (including Putonghua) and English
- Proficient in MS Office application
- Candidate with more experience will be considered as Manager
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