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Employment type

Department / Job Level

Property / Office

Night Room Attendant

Apply now Job no: 507570
Employment type Full time
Property / Office: Mandarin Oriental Hyde Park, London
Location: London, United Kingdom
Department: Non-Management (Experienced)

Housekeeping Night Room Attendant

Picture this: it’s a Tuesday. Sunlight streams through the window. You’re preparing a room and looking out over Hyde Park. This is what your mornings look like when as a Night Room Attendant in our hotel.  

Mandarin Oriental Hyde Park is London’s most iconic address. The spirit of the city infuses every floor. The park’s green vastness rolls beyond bedroom windows. Renowned guests frequent the hotels’ bars and restaurants.

It’s another world. A world of oriental luxury and the most attentive service. A world that’s all about our guests.

It’s also a world that’s been reinvented and reimagined to move with the times. With a heart of London’s heritage and an eye to the future, we use our own sense of history to set new standards – through kind, passionate and generous service.

We love perfectionists, and we’re looking for more to join us as a Night Room Attendant.

To do this job well, you’ll be a details person: someone who walks into a room and takes a second to spot a curtain that needs straightening or a bedsheet that needs smoothing.

Beyond an eye for detail, this role calls for a thoughtful nature: our best Night Room Attendants are those who look for ways to please our guests, sometimes in unexpected ways. (Let’s say they only eat the raspberries from a bowl of mixed fruit. Next time, we’ll leave them a bowl of raspberries or better yet, a raspberry tart.)

In return for your perfectionism, you’ll learn from our most seasoned housekeepers, and work with exceptional colleagues (think expert engineers on call), the latest technology (think iPads), and the finest products (think 300 thread count Egyptian cotton).

As a Housekeeping Night Room Attendant your duties will be:

As a Night Room Attendant you will consistently achieve the required standards of cleanliness, product presentation and customer care in all guest rooms and public areas in order to create a warm, friendly and comfortable environment for our guests.

You are expected to provide a discreet one-stop service combining servicing of guest rooms with checking and replenishing of mini bar and guest amenities. 

You will also ensure that the appropriate level of security for all guest belongings is achieved, aiding in creating a feeling of comfort and confidence for guests.

We are looking for someone with ideally a previous experience in a five star hotel and a passion for hospitality. You are willing to provide a professional, attentive and impeccable service in order to achieve great customer satisfaction. 

We offer our Night Room Attendant world class benefits, including but not limited to:

  • Discounts on hotel stays and dining across the group
  • Highly competitive salary within the luxury London Hotel sector
  • Free laundry and complimentary meals while on duty
  • Colleague recognition and reward programmes
  • An exciting range of learning and development programmes
  • Opportunities for promotion and transfers worldwide
  • Colleague Social events and Wellness programmes 

With the vision of making our hotel one of the finest hotels in the world, we are looking for candidates that can deliver passionate, kind and genuine service. If this if you, apply now.

 Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Advertised: GMT Daylight Time
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