Duties and Responsibilities

• Provides administrative support to the General Manager and flexibility to assist all personal purposes
• Answers telephones, sends faxes and composes all types of business correspondence.
• Maintains the General Manager’s calendar and all appointments in the most effective way.
• Attend, partake and take down minutes of all meetings that the General Manager requests and maintains follow up and follow through with the necessary updates.
• Maintains the office correspondence in a proper and sequential order at all times.
• Prepares presentations and other documentations required for the General Manager.
• Orders and controls office supplies when necessary.
• Coordinates with all colleagues to ensure an efficient flow of communication to and from the administration office.
• Assess, analyse, distribute and file the daily flow of information and incoming letters from the post office to and from the office
• Draft and issue memorandums after approval by the General Manager.
• Perform any other reasonable duties as required by the department from time to time.
• Ensure consistent compliance with the Standard Operating Procedures (SOP) for administration.
• Maintain an effective and updated set-up of the General Manager’s filing system.
• Ensure high standards of tidiness within the working area.
• Maintain Mandarin Oriental, Jakarta’s grooming and appearance standards at all times.
• Ensure that the information and information security equipment assets are secured as effectively as practically possible to ensure the confidentiality, integrity and availability of the information assets.

Requirements

• Reading, writing and oral proficiency in the English language.
• Be a self-motivator and motivator of others
• Work in a safe, prudent and organized manner.
• Be able to relate to all levels of guests and management.
• Have a minimum of 2 years experience in similar position, preferably in luxury environment
• Have the ability to handle multiple tasks using time and task management skills.
• Have excellent communication and organization skills
• Have excellent attention to details and service knowledge