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Security Officer

Apply now Position: Security Officer (Full time #536557)
Property / Office: Mandarin Oriental Hyde Park, London
Location: London, United Kingdom

One Hyde Park is London’s most iconic address: designed by pre-eminent architect Richard Rogers, the development of 85 apartments and three exclusive boutiques within four pavilions is known to be the most luxurious address in London.

Serviced by the award-winning owner and operator of some of the world’s most prestigious hotels, Mandarin Oriental Hotel Group, One Hyde Park is one of 22 residences under the group and offers the same luxurious, kind and generous service to the residents as Mandarin Oriental offers their guests.

Developing and nurturing a strong and supportive team environment is very important to us at One Hyde Park: The Residences at Mandarin Oriental London.

We are looking for a Security Officer to join our Security team. This is a full-time position working on a rota basis: 4 on-4 off (days and nights).

What we offer:

  • One of the most competitive salaries in the luxury hotel industry;
  • Complimentary & discounted stays at our beautiful Hotels;
  • Access to discounts and deals with over 200 popular high street retailers, including discounted gym memberships and travel deals;
  • 50% F&B & Spa discount;
  • Friends & Family hotel rate;
  • Exceptional Meals on duty;
  • Season ticket loan & cycle to work scheme;
  • Generous recruitment referral bonus;
  • Free meals on duty & uniform dry-cleaning services;
  • Increased holiday entitlement with Length of Service, up to 33 days annual leave;
  • Life Insurance benefits whilst in service;
  • Fantastic learning and development opportunities for all levels of staff;
  • Excellent career progression with an iconic, luxury, global hotel brand
  • Employee Recognition Programmes;
  • Employee Assistance Program through Hospitality Action;
  • Colleague social events and wellness programmes;
  • Private Health Care Scheme;
  • Excellent work - life balance.

Your main duties as a Security Officer will include, but are not limited to:

  • Static posts on entry/exits points, providing the highest level of security to the building and all occupants.
  • Be intimately knowledgeable of FLHSS (Fire, Life, Health, Safety, and Security) related rules and regulations pertaining to One Hyde Park Residences and all shared areas with the Management Company;
  • Be proficient in obtaining witness statements, writing incident reports via software provided;
  • Record all relevant incidents in the Occurrence Book;
  • To be trained in First Aid emergency techniques and fire safety;
  • Respond directly to all activations of access and panic alarms;
  • Investigate, administrate and report all accidents with an emphasis on incidents as legislated by RIDDOR;
  • Ensuring that any employed CCTV/work-related security and surveillance systems are professionally operated at all times when assigned and to relay all pertinent information to the Supervisor or Security Manager.

Essential requirements to be successful as a Security Officer are:

  • Previous relevant experience in a position within Safety & Security Services;
  • Excellent communication skills in all aspects;
  • Must possess excellent organisational and administrative skills, good working knowledge of Microsoft Word/Excel/Outlook;
  • Confident, approachable, professional, and able to use diplomacy to handle different situations;
  • To be passionate about delivering the very best service for your Residents.

Your career:
Work hard, have fun, and be part of a fantastic team!

Working at One Hyde Park isn’t just a job; it provides an opportunity to build a career for life with the potential to travel the world within our unique organisation. Our people aim high, and we support them all the way by providing career advancement and Learning and Development programmes designed to enable our colleagues to be the best. We do this by developing our Colleagues and encouraging them to take on new challenges, thus allowing us to identify their potential and help them expand their careers as the groups expansion plans take effect over the next few years with many new hotel openings on the horizon.



In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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