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Hostess - Cinnamon

Apply now Position: Hostess - Cinnamon (Full time #539873)
Property / Office: Mandarin Oriental, Jakarta
Location: Jakarta, Indonesia

  • Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
  • To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests
  • To greet, escort and seat the guests in a friendly, professional, and courteous manner.
  • To maintain cleanliness and presentation of the restaurant entrance and its surrounding
  • To maintain cleanliness, presentation, and stock of the restaurant menus
  • To maintain sufficient stock of stationeries
  • To take every reservation in a friendly and professional manner
  • To follow up any special requests related to reservation
  • To manage and assist the Restaurant Manager in controlling the flow of the guests
  • To ensure that guests are seated according to their requirements
  • To liaise with the managers regarding any relevant guest requirements
  • To make sure enough stock of Newspapers and Magazines
  • To wish all guests “Farewell” upon conclusion
  • Log in any information about special requirements, preferences from the guests and use it to give the special touch to the service
  • To collect and updating Guests’ database
  • To update Restaurant Manager about daily and upcoming reservation, especially with special event. i.e. Banquet event
  • To maintain a clear record about past reservations
  • Responsible for cash float and cashiering
  • To prepare and maintain Buffet Tag
  • To fully inform and aware about all information connecting to Food and Beverage outlets and Mandarin Oriental Jakarta/Group generally
  • To maintain all Hotel’s assets

Advertised: SE Asia Standard Time
Applications close: SE Asia Standard Time

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