Employee Relations Advisor
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Redditch West Midlands, Worcestershire, United Kingdom
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We're looking for a confident and knowledgeable Employee Relations Advisor to join our dynamic HR team and provide expert support across the Halfords Group. In this key role, you'll offer timely and commercially-focused advice on a range of ER issues, helping line managers navigate complex cases while ensuring adherence to company policy, employment law, and best practices across the UK and ROI. From investigations to disciplinaries, grievances to absence management, you’ll be at the heart of guiding fair and consistent outcomes while protecting our people and our brand. |
Payroll Administrator
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Redditch West Midlands
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As a Payroll Administrator, you take pride in providing accurate and timely support across both payroll processing and employee queries. From inputting payments and transactional data to post-payday customer service, you're a calm, detail-oriented presence in a fast-paced team. |
Principal Platform Engineer
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United Kingdom United Kingdom
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As a Principal Platform Engineer, you take pride in designing and running scalable, secure, and efficient cloud-based infrastructure that supports high-quality software delivery. From embedding deployment pipelines to standardising tooling and components, you play a critical role in ensuring the platform runs smoothly across global teams. |
Retail Finance Assistant
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Redditch West Midlands, Worcestershire
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As a Finance Assistant, you take pride in building and maintaining key relationships with suppliers, ensuring invoices are processed and paid on time, and using your strong attention to detail to keep records clean and up to date.
You are highly organised and have an inquisitive nature, keen to suggest and work with your colleagues to implement process improvements to increase efficiency, while ensuring accuracy and compliance with company policies.
To you, it’s the opportunity to play a vital role in maintaining the financial health of the organisation, ensuring smooth operations and contributing to the overall success of the team. |
Group Technical Trainer (Field based, 12 month secondment)
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Redditch Solihull, East Staffordshire, Herefordshire, Shropshire, Staffordshire, Warwickshire, West Midlands, Worcestershire
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This is your chance to play a vital role in delivering our purpose: to inspire and support a lifetime of motoring. By stepping into a training role, you’ll be instrumental in ensuring our colleagues have the knowledge, confidence, and motivation to put the customer at the heart of everything we do. You’ll help shape a learning culture that empowers individuals, uplifts teams, and drives excellence. |
Divisional Management Trainer
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London Central London, Charlton, Croydon, Dartford, East London, Greater London, Lambeth, North East London, North London, North West London, South East London, South London, South West London, Sydenham, Teddington, Thurrock, West London, Weybridge
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We’re excited to introduce a brand-new permanent role within our People / Development team structure. We are recruiting for Divisional Management Trainers to ensure our managers are fully equipped to lead successful centres, with a strong focus on operational excellence, safety, team development, and delivering outstanding customer service. By delivering engaging, practical training programmes, the Management Trainer will help raise standards across the business, supporting managers to be confident, capable, and aligned with our ways of working. |
Software Project Manager (12 Month Fixed-Term)
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Redditch West Midlands, Worcestershire
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As a Software Project Manager, you take pride in delivering high quality software projects within time and scope, with a real focus on client/customer satisfaction. From planning to release phase, you effectively coordinate cross-functional teams, manage resources, mitigate risks, and ensure projects align with the business objectives. |
Junior PMO Analyst
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Redditch West Midlands, Worcestershire
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As a Junior PMO Analyst, you enjoy working within a fast-paced environment across a variety of projects and workflows. You’ll relish the opportunity to support the Tech function of Halfords in the delivery of multiple complex, high-value projects, while owning the processing of key financial artefacts including Invoices, Purchase Orders and Statements of Work. |
Service Assurance Manager
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Redditch West Midlands, Worcestershire
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As a Service Assurance Manager you are passionate about delivering an exceptional end-to-end view of service performance and customer experience across IT services. You thrive on developing, implementing and optimising Service Improvement activity to ensure we’re getting the best from our suppliers and partners. |
UX/UI Designer
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Redditch West Midlands, Worcestershire
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As a UX/UI Designer you are passionate about creating user experiences with a real focus on accessibility, usability and cutting-edge UI design. You relish the opportunity to collaborate with your peers and the wider business to understand requirements and create user journeys that maximise customer satisfaction while driving business value. |
Group CRM Executive
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Redditch West Midlands, Worcestershire
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As a Group CRM Executive you are passionate about creating engaging campaigns with a real focus on personalisation and engagement. You relish the opportunity to collaborate with your peers and stakeholders, bringing a highly organised and focused mindset to work on multiple consecutive campaigns. |
UX Researcher
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Redditch West Midlands
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As a UX Researcher you thrive on conducting strategic and tactical research to uncover deep insights into customer needs, behaviours, and pain points. You ensure that a user-centric and data-driven approach is at the core of the design lifecycle. |
CRM Manager
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Redditch Worcestershire, United Kingdom
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We have a fantastic opportunity to join our CRM team at Halfords; we are looking for a CRM Manager to join us in delivering best-in-class customer communications across our Group. This creatively led role is all about shaping standout campaigns — from supporting email design and personalisation to implementing testing strategies that drive real results. Working closely with Digital, Category, Trading, and Marketing teams, you’ll play a central part in a CRM programme that connects with the right audience, at the right time, through the most relevant channels. |
Lead UX/UI Designer
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Redditch Worcestershire
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As a Lead UX/UI Designer you are passionate about creating user experiences with a real focus on accessibility, usability and cutting-edge UI design. Leading a small, close-knit team of designers, you’ll enjoy a mix of hands-on design as well as using your leadership experience to support the growth and development of your team. |
Training Assistant
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Redditch Worcestershire
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Are you passionate about developing people and delivering amazing customer experiences? We’re looking for a dynamic and proactive Contact Centre Training Assistant to join our Group Contact Centre team. In this vital role, you’ll play a key part in onboarding and upskilling both in-house and outsourced agents – helping shape confident, capable teams that consistently resolve over 90% of customer contacts first time. Working closely with our Training, Transformation, and Operations teams, you’ll be instrumental in building a centre of excellence that supports our ambitious customer service goals. |
Retail Media Executive
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Redditch Worcestershire, United Kingdom
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Category Manager
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Redditch Worcestershire, United Kingdom
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Senior CRM Executive - Automation
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Redditch United Kingdom
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We have an exciting role within the Group CRM team, for a Senior CRM Executive to support the development of our automation programme. Halfords has a sophisticated automated email programme supporting our Halfords Motoring Club members and all our non-members. The programme extends beyond email into web personalisation, social, SMS and direct mail to enable a true omnichannel approach. This role is responsible for developing and optimising the programme using targeting and personalisation techniques, ensuring customer engagement and LTV is maximised. |
Buyer
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Redditch Worcestershire, United Kingdom
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