Department:

Registrar's Office

Anticipated Start:

February 2, 2026

Work Hours:

Job Summary:

The Academic Records Specialist is responsible for providing operational leadership and general supervision for coordinating transcripts, oversees scheduling, and verifies academic components with departments and organizations. Provides relevant training to departments relating to the schedule. Responsible for the maintenance of academic records and website, for personal contacts with students or general public in furnishing routine information, and interpreting policies and procedures.

Duties and Responsibilities:

• Coordinate the beginning of term set up for registration and schedule
• Review, maintain, and adjust the academic course schedule while serving as the institutional liaison to academic departments for CourseLeaf Section Scheduler (CLSS)
• Process official academic transcripts, troubleshoot transcript-related issues, and serve as liaison between the transcript vendor and students
• Create special population academic terms and register students accordingly
• Perform GPA verification for Tuition Assistance and Student Life Organizations
• Support the Assistant Registrar, Compliance by providing transcript and enrollment verification services for NCAA academic certification and and maintaining archived academic records
• Create and deliver end-user training for schedule management systems each term
• Prepare reports as requested
• Process Undergraduate Program of Study changes as assigned
• Verify and process course merge authorizations
• Assist with answering phones, processing in-office transcript and enrollment verification requests, and responding to general inquiries in compliance with FERPA
• Complete monthly bank reports and prepare deposit documentation related to in-office transcript printing, online transcript surcharges, and degree verification surcharges
• Assist with first day fee entry and monitoring
• Assist with late registration processing as needed
• Maintain and update Office of the Registrar website content as assigned
• Serve as the primary waitlisting contact for academic departments and students, while facilitating communication related to waitlisted course registration
• Perform other duties as assigned

Required Minimum Qualifications:

• Bachelor’s degree
• 2 years of higher education experience

Employee Benefits:

JSU strives to provide great quality of life to our employees through an attractive, competitive benefits package for our full-time faculty and staff. These benefits enhance your salary as a JSU employee and are part of your total compensation package.  Benefits include:

• Retirement Plans
  • Alabama Teacher’s Retirement System (TRS)
  • RSA-1 Deferred Compensation
  • 403-B Retirement Annuity (TIAA)
• Health Insurance
  • Medical (PEEHIP)
  • Optional plans:  vision, dental, flexible spending plan, dependent care, cancer and hospital indemnity
• Long-term disability and life insurance
• Tuition assistance
• Paid and unpaid leave
• Employee Assistance Program
• Prescription assistance

For additional information regarding benefits, please visit our website.

Clery Notice: In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act,  https://clerycenter.org/policy-resources/the-clery-act/ the Jacksonville State University Police provide information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three calendar years. The JSU Annual Campus Security and Fire Report is available online at: https://www.jsu.edu/police/docs/cleryannualreport.pdf

Equal Employment Opportunity: Jax State is an Equal Employment and Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law.