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Maintenance Technician II (Painter, Carpenter, Mason)
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UMass Amherst
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| The Maintenance Technician II maintains buildings and related structures by applying appropriate skills and methods in painting, carpentry, and masonry. May assist other employees in the performance of their work. Performs related work as required. |
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Post Doctoral Research Associate - Conservation Ecologist
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UMass Amherst
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| Amphibians and reptiles face a large number of escalating threats to the viability and persistence of their populations. These threats are multi-faceted, complex, and require advanced quantitative tools to tackle. Therefore, we seek to hire up a postdoctoral researcher to work on questions which can provide essential scientific information for conservation and management decision-making related to amphibians and reptiles. |
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Senior Academic Advisor - Graduate Programs (Hybrid Opportunity)
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UMass Amherst
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| The Senior Academic Advisor for Graduate Programs provides comprehensive advising for graduate students within the Manning College of Information and Computer Sciences (CICS). Works closely with advising personnel to ensure high quality advising and academic services and demonstrates a commitment to engaging students and contributing to their success. |
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Community Relations Coordinator
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UMass Amherst
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| Civic Engagement & Service Learning (CESL) at UMass Amherst partners with faculty, students, and community organizations to integrate meaningful service with academic learning. The Community Relations Coordinator manages and advances CESL’s external presence across the community. The Community Relations Coordinator develops and sustains partnerships with community organizations, government agencies, and regional networks to promote CESL programs to external stakeholders. |
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Service Desk Team Lead
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UMass Amherst
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| The Service Desk Team Lead is responsible for managing the delivery of high-quality technical support to the UMass Amherst community, including students, faculty, and staff. This includes monitoring performance across multiple support channels (in-person, phone, email, web, and chat), ensuring accurate documentation in the Service Desk ticketing system, and guiding staff in the use of sound judgment when analyzing and resolving IT account and technology-related issues. The supervisor provides coaching and feedback, supports professional development, ensures adherence to service standards, and facilitates appropriate escalation and referral processes. Additionally, the supervisor collaborates with other IT units to improve service delivery and contributes to continuous improvement initiatives. |