Mutual of Omaha Careers

WHAT WE CAN OFFER YOU:

• Estimated Hourly Wage: $19.25, plus annual bonus opportunity.
• Benefits and Perks, 401(k) plan with a 2% company contribution and 6% company match.
• Regular associates working 40 hours a week can earn up to 15 days of vacation each year.
• Regular associates receive 11 paid holidays in 2024, which includes 2 floating holidays that are added to your prorated personal time to be used at your discretion.
• Regular associates are provided sick leave through the use of personal time. Associates working 40 hours a week can receive up to 40 hours of personal time in 2024, which is prorated based on the start date. Additionally you will receive two floating holidays in 2024 by way of personal time that may be used at your discretion.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. 

WHAT YOU'LL DO:

• Evaluates complex situations and conducts thorough assessments to efficiently process new business applications, contributing to overall business goals.
• Performs a variety of tasks with expanded knowledge, demonstrating care and thoroughness while adapting to major changes in the work environment.
• Identifies discrepancies in information and underwriting requirements, ensuring accuracy and completeness while discerning relevant details.
• Utilizes various systems and tools effectively across multiple underwriting areas, demonstrating fluency in soft phone handling for call transfers.
• Delivers outstanding customer service by providing product support, responding promptly, and leveraging communication tools to enhance the customer experience while suggesting process improvements.

WHAT YOU’LL BRING:

• Capable of working flexible shifts while maintaining regular attendance in line with department expectations.
• Demonstrates urgency and takes responsibility for achieving results.
• Possesses strong skills in assessing and understanding customer needs.
• Proficient in computer systems, including email, data entry, and Microsoft products, with strong keyboarding skills.
• Exhibits strong attention to detail, effective time management, and the ability to multitask under pressure while adapting to changing customer needs.
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do.
• Able to work remotely with access to a high-speed internet connection and in a listed location.

PREFERRED:

• Medical terminology
• Strong customer service 

We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! 

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

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