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VIC MSP Hotline Volunteer

Apply now Role no: 498515
Availability: Business hours
Time involved: 1 day per week
Location: Melbourne

  • Ongoing role
  • 1 day p/week (standard business hours)
  • North Melbourne OR Dandenong location

The program
The Australian Red Cross Migration Support Programs provide help and support to refugees, asylum seekers, immigration detainees and other people who are vulnerable as a result of migration.

We do this through a range of services and programs that protect and uphold the health, dignity and wellbeing of vulnerable migrants. We also provide services to reconnect family members whose loss of contact is caused by international or internal conflict, war and disaster.

The opportunity
The position of the MSP Hotline Volunteer is to provide quality customer service and administrative support at both our North Melbourne and Dandenong offices. We are currently seeking volunteers be first responders on our phone and administration hotline, responding to queries from clients and stakeholders in relation to our emergency relief and casework programs. Specific responsibilities will be adapted depending on the day-to-day needs of the office and as directed by the Volunteer Coordinator.

The impact
As a Migration Support Programs volunteer, you’ll help improve the wellbeing of people suffering vulnerability as a result of migration. Red Cross will ensure you have training, ongoing support and access to other opportunities within the World’s largest humanitarian network.

Further Information
To find out more about this opportunity please refer to the volunteer role description Download File VRD - VIC MSP Hotline Volunteer.pdf or contact Rachel Hashemi on 0404 965 467 or at rhashemi@redcross.org.au 

Application requirements 
To submit an application you will be required to upload a recent copy of your CV and provide 2 professional references.

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering volunteering at Red Cross. We also have great career opportunities, click here to find out more. 

Advertised: AUS Eastern Standard Time
Applications close:

  1. Submit your application Tell us about yourself along with any skills and experience you can bring to Red Cross by completing an online application.
  2. Meet with us Have a chat with us about the volunteer role you have applied for and see whether it’s a good match for you and for us.
  3. Complete some checks If you are successful in getting the role we’ll ask you to complete a Police Check. In some cases a Working With Children Check may also be required.
  4. Get started! At this stage, it’s time for your induction and training as you’re now an official Red Cross Volunteer.

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