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Support Engineer - FOH & BOH System & Equipment

立刻申請 Job no: 493804

Jardine Restaurant Group (JRG) operates over 810 outlets with more than 25,000 employees, making it one of the leading restaurant groups in Asia. JRG is one of Yum’s largest international franchisees, with operations under Pizza Hut in Taiwan, Hong Kong, Macau, Vietnam and Myanmar together with KFC in Hong Kong, Macau, Taiwan and Vietnam.

Jardine Restaurant Group Hong Kong operates the Pizza Hut, PHD and KFC franchise in Hong Kong and Macau with combined store footprint of approximately 200 stores and more than 7000 employees.

 

Support Engineer - FOH & BOH System & Equipment

 

Responsibilities

  • POS System menu update;
  • Provide day-to-day technical support & handle requests for all existing stores;
  • Support new stores opening and stores revamp coordination;
  • Work with service vendors to make sure vendor deployments and deliverables that meet the quality standard required;
  • Maintain all hardware and software inventory;
  • Assist network infrastructure and application team to deploy small to medium sized projects to stores;
  • Assist in ad hoc projects as required;

 

Requirements

  • High Diploma / Degree in Computer Science or related discipline;
  • Minimum 3 years IT user support experience, preferably with QSR experience;
  • Solid experience in helpdesk support, virus and spam control, notebook / desktop PC disaster recovery and data migration;
  • Solid experience in supporting Windows 10, Windows 7, MS Active Directory, Office 365, Sophos, POS and other Microsoft applications;
  • Holder of MCP, MCSE or CCNA would be an advantage.
  • Self-motivated, strong problem solving and analytical skills;
  • Hardworking and willing to work under pressure and overtime;
  • Customer focused attitude and dedicated to problem resolution;
  • Weekend Shift required;

發佈日期: China Standard Time
申請結束:

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