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System Analyst - Customer Touchpoints & Sales Centric Platform Team

立刻申請 Job no: 493807

 

Jardine Restaurant Group (JRG) operates over 810 outlets with more than 25,000 employees, making it one of the leading restaurant groups in Asia. JRG is one of Yum’s largest international franchisees, with operations under Pizza Hut in Taiwan, Hong Kong, Macau, Vietnam and Myanmar together with KFC in Hong Kong, Macau, Taiwan and Vietnam.

Jardine Restaurant Group Hong Kong operates the Pizza Hut, PHD and KFC franchise in Hong Kong and Macau with combined store footprint of approximately 200 stores and more than 7000 employees.

 

System Analyst - Customer Touchpoints & Sales Centric Platform Team

 

Responsibilities:

  • Gather, analyze and identify business requirements across function/team members, translate into technical specification and identify risk and technical issues of the operations of websites and mobiles apps
  • Prepare and conduct system test plan, conduct integrated testing (SIT) and UAT - Produce system specifications and project progress reports
  • Conduct user training and prepare user manual and relevant documentation
  • Analyze production incidents/issues and escalate to vendors for resolution
  • Ensure the IT solution is compliance with Group IT standard, security policies and regulatory requirements, to ensure the integrity of system architecture and system design of our mission critical systems

 

Requirements

  • Higher Diploma or bachelor’s degree in Computer Science, Computer Engineering, Statistics, or related discipline.
  • 3+ years of related experience.
  • Solid knowledge of MYSQL, MSSQL and cloud platform like Azure, AWS.
  • Experience working on CRM/POS, E-Commerce & Omnichannel.
  • Experience in visualization tools e.g. Tableau, QlikView, QlikSense or PowerBI is a plus.
  • Proficient in MS Office (Excel, PowerPoint & Word).
  • Good Communication skills in English and Cantonese.

發佈日期: China Standard Time
申請結束:

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