JOB SUMMARY:

Oversees the Talent Acquisition Function; responsible for the ongoing employment process of assigned division or business unit within Universal Orlando Resort.

MAJOR RESPONSIBILITIES:

• Develop recruiting strategies for short-term and long-term business needs for assigned division or workstream within Universal Orlando Resort (UOR); continuously monitor Talent Acquisition progress against Business Analytics, Finance, and business demand; determine alternate recruitment avenues to support assigned area; identify and leverage industry trends; assist in sourcing niche markets; utilize established recruitment metrics to help drive, support, and report business needs.
• Develop effective pipeline strategies for internal and external talent pools; utilize existing and developing reporting tools to assist in leveraging internal talent benches against internal recruitment and managing external talent benches for effective placement of pipeline talent; manage and coach TA team for effective levels of service and support for internal and external recruitment functions.
• Partner with Hiring Managers, Records, Compensation, Investigations, Talent Development, and HRBP teams to identify process improvement. Manage systems, processes, metrics, and statistics of staffing functions and communicate these clearly to direct leadership and all internal stakeholders.
• Implement advertising strategies; in partnership with larger TA team and TA leadership identify gaps in business needs; provide administrative and reporting support to direct leadership
• Maintain open communication with department leaders regarding employment issues; build relationships with leaders across the resort to support in meeting staffing requirements.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.

QUALIFICATIONS:

• Knowledge of high-volume recruitment, interviewing, selection processes required.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

EDUCATION:

• Bachelor’s degree in Human Resources, Psychology, Business preferred.

EXPERIENCE:

• 3+ years talent acquisition/recruitment experience, inclusive of 3+ years of supervisory experience, required;
• or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando Resort. Here you can.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE