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Academic Advisor

Apply now Job no: 499769
Work type: Exempt Staff Full-time
Location: Bethlehem
Categories: Higher Education Administration

Responsible for advising College of Business student cohorts. Will partner with the Assistant Dean and others to support advising-related programming, collaborate with faculty advisors to address advisees' needs, participate in academic, admissions and alumni events. The incumbent is expected to participate in appropriate professional associations external to Lehigh to promote the College of Business' reputation, engage in the exchange of best practices and gain ongoing professional development. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community.

1. Serve as professional staff Advisor for College of Business student cohort(s) as assigned
*Guide students requesting courses and the registration processes
*Advise students in regard to co-curricular engagement, adjustment issues and connecting to appropriate offices across Lehigh
*Provide advising for course selection, academic planning and drop-add
*Answer student inquiries and resolve problems in one-on-one meetings, via e-mail and in group sessions; proactively reach out to students to foster connectedness while simultaneously developing students' independence as informed decision makers
*Maintain current knowledge of professional standards, Lehigh policies, laws and regulations relevant to advising and support services
*Conduct advising outreach and work systematically with students who may need extra support, including students on probation and those not making expected progress towards degree
*Support efforts of the Assistant Dean to mentor new staff with respect to advising and support activities
*Other advising activities as assigned

2. Collaborate with other members of the College of Business Undergraduate Programs Office to support key events and programming for prospective and current undergraduate students
*Recognize important tasks that need to be completed, proactively identify and address problems or opportunities that can impact team performance, facilitate information flows and pitch in as necessary to provide student services
*Participate in team planning, status check and debrief meetings to ensure students' needs are being met in a timely and quality way
*Provide mentorship to newer staff to enable professional development and growth 
*Engage in larger College of Business Undergraduate Office updates and Department activities; coordinate activities to maintain a positive organizational climate and team spirit in the Office

3. Prepare academic advising materials and provide additional support as assigned
*Participate on the team to train Faculty Mentors and serve as a resource for faculty regarding course requirements, University services and other issues that impact student success and satisfaction
*Collaborate with others in the College of Business Undergraduate Office to provide accurate, easy to use tools to support advising and students' academic decision making
*Other activities as assigned

4. Participate in appropriate professional associations external to Lehigh to promote the College of Business' reputation, engage in the exchange of best practices and gain ongoing professional development

5. Engage in advising-related programming as assigned
*Meet regularly to exchange updates and coordinate goals, programs and timelines
*In collaboration with the Assistant Dean and the College of Business Undergraduate Programs Office's Communications Team, proactively seek ways to improve communications to College of Business students and between Lehigh Offices to increase student connection-making, use and benefits obtained from Lehigh's various support services
*Other activities as assigned

Grade: 8-40

Position Number:  S83610

Special Considerations

The duties of the position do not allow for a remote work option; the employee in this position will be required to work on campus where they can be fully accessible to the Lehigh community

Ability to work evenings and/or weekends during peak periods

This position works with minors


Master's Degree in Counseling, Higher Education and Student Development, related field or equivalent combination of education and experience

Three to five years related work experience 

Excellent communication, interpersonal skills and a high level of customer service required

Strong analytical and problem solving abilities

Proven ability to manage multiple tasks simultaneously and a high degree of initiative for bringing tasks to completion 

Strong organizational skills and attention to detail

Excellent computer skills with experience using word processing, spreadsheet and database software

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position

Because of increasing COVID case counts in the region and new information about the characteristics of the Delta variant, all Lehigh faculty and staff will be required to be fully vaccinated unless they receive an approved medical or religious exemption from the requirement.

Only complete applications will be considered therefore please complete the application in its entirety.  Once the posting is removed from the website applications may no longer be allowed to be completed.

Advertised: Eastern Daylight Time
Applications close:

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