Human Resources
Finance & Administration
decorative banner

Careers at Lehigh

Refine your search

Work Type



Director of Coordinated Advising

Apply now Job no: 499793
Work type: Exempt Staff Full-time
Location: Bethlehem
Categories: Higher Education Administration

Responsible for the development of academic advising, and implementation and assessment of the undergraduate advising initiatives across the University. Reporting to the Deputy Provost for Academic Affairs, the Director will collaborate with Deans, Associate Deans, Academic Advisors and staff in initiatives related to advising and its role in student success, retention and persistence. The incumbent will work with stakeholders across campus to strengthen the university’s provision of outstanding academic advising to all undergraduate students. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community.

1. Policy, planning and assessment
*Provide leadership for the continued development and implementation of undergraduate academic advising across the University
*Chair an Advising Task Force and Leadership Team
*Coordinate advising strategy, policies and delivery across colleges and other University offices 
*Working collaboratively with stakeholders across the University to develop and implement a comprehensive strategic plan for academic advising
*Develop and implement assessment plans for all advising programs
*Work with the Office of Institutional Research and Strategic Analytics (OIRSA), Office of First Year Experience, Deans and Associate Deans to develop and implement an Annual Student Advising Survey
*Collaborate with OIRSA, the colleges and other campus stakeholders to develop and implement academic advising assessments, including collection, interpretation of data and creation of final reports
*Stay abreast of best practices in academic advising, maintain up-to-date knowledge of relevant theories and actively participate in NACADA programs and other professional development

2. Advisor training and development
*Working with key campus stakeholders to develop an academic advising training curriculum
*Create an academic advising manual for use by Academic Advisors and faculty in the colleges and in related offices
*Plan and implement an Annual Academic Advising Forum and other professional development opportunities for Advisors; facilitate lunch sessions and workshops throughout the year
*Develop and maintain an Academic Advisor website for resources and professional development
*Maintain up-to-date training materials and resources
*Develop and cultivate Academic Advisor recognition for both staff and faculty Advisors

3. Academic advising and programming 
*Collaborate with other offices to create advising-related programming for students
*Assist parents and families of current students where needed or requested
*Oversee academic progress of certain special populations 
*Work collaboratively with the Director of Retention to manage communications with high-support students and students considering departure from the University; conduct exit interviews as appropriate
*Track students who need follow-up and facilitate support for these students; directly advise these students when needed

4. Communication, technology and concerns 
*Create and maintain a communication network for Advisors across the University
*Work with EM offices, colleges, departments and other core offices across the institution to support academic advising efforts and student needs
*Provide current and accurate advising information to the campus community
*Serve as a resource for policy clarification and application to Academic Advisors and others across the institution through in-person training and consultations, telephone and email support and continued development of online resources
*Provide expertise for campus advising practices and continuing improvement based on research, best practices and data
*Collaborate with Library and Technology Services and Enrollment Management to improve advising technology and reporting; serve as functional lead on the implementation of a University-wide advising and retention platform

Grade: 10-40

Position Number:  S98050

Special Considerations

The duties of the position do not allow for a remote work option; the employee in this position will be required to work on campus where they can be fully accessible to the Lehigh community

This position works with minors


Master's Degree or equivalent combination of education and experience

A minimum of five years of relevant work experience in higher education is required; preferably creating, implementing and leading programming and assessment for student success and persistence

Experience with advising and intervention/early alert technologies and processes is desirable.

The ideal candidate will possess strong leadership and planning skills

The candidate must possess strong problem solving skills, be resourceful and proactive, and seek assistance as needed

The candidate must possess strong organizational, planning and time management skills with the ability to manage multiple, competing priorities

The ability to be self-reliant and self-directed is essential; the successful Director must take initiative and make progress on projects without prompting

The ideal candidate will possess strong interpersonal and verbal communication skills, and communicate effectively in writing

The ability to cultivate and sustain collegial relationships is critical to this position

A successful Director will facilitate the development of networks across the University and collaborate with diverse stakeholders; working collaboratively as part of a team is essential

Excellent computer skills with experience using word processing and spreadsheet software

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position

Because of increasing COVID case counts in the region and new information about the characteristics of the Delta variant, all Lehigh faculty and staff will be required to be fully vaccinated unless they receive an approved medical or religious exemption from the requirement.

Only complete applications will be considered therefore please complete the application in its entirety.  Once the posting is removed from the website applications may no longer be allowed to be completed.

Advertised: Eastern Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More