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Job No. 534524 Instructional Support Technician I

Apply now Job no: 534524
Work type: Staff
Location: Bakersfield
Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Full Time, Education Support Professionals, On-site (work in-person at business location)

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants.

CLASSIFICATION TITLE: Instructional Support Technician I


FT/PT: Full-time     

PAY PLAN: 12-month    

WORKPLACE TYPE: On-site (work in-person at business location)


  • However, offer amount will be commensurate with candidate’s experience, education, skills, and training.


PAY BASIS: Monthly    

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 14 paid holidays per year and more!  See our benefits website for additional information.

SPECIAL INSTRUCTIONS TO APPLICANT: FOR PRIORITY CONSIDERATION, applications must be received by January 1, 2024; however, the position will remain open until filled.

POSITION PURPOSE: The School of Natural Sciences, Mathematics & Engineering’s (NSME) technical support staff play a critical role in supporting the School’s and CSUB’s mission, vision, and values.  Under general supervision of the Dean of the School of NSME, with daily lead direction from the Chair of Physics and Engineering, the Instructional Support Technician I performs comprehensive technical support by providing materials, supplies, equipment-related logistical support, and technical expertise for a variety of lower and upper division laboratory courses, and research activities for the Department of Physics and Engineering.


Physics and Engineering Laboratory Course Support

  • Collaborate with the department chair and course team leaders to ensure preparation of lab supplies and equipment.
  • Organize and schedule the preparation and provision of materials, supplies, and technical and non-technical equipment for laboratory courses.
  • Oversee and/or assist in the removal of equipment after the laboratory session.
  • Prepare samples and materials and provide technical assistance for undergraduate, graduate, and faculty research.
  • Assist with the preparation of materials and equipment for specific instructional projects.
  • Assist faculty in developing new instructional activities and demonstrations by acting as a resource person for materials and equipment utilization.
  • Oversee student assistants.

Physics and Engineering Laboratory Maintenance and Supplies

  • Ensure that equipment and supply storage and laboratories are clean and orderly.
  • Adjust and calibrate technical equipment (if possible).
  • Communicate equipment needs or problems when repairs are required.
  • Procure materials, supplies, and equipment as needed.
  • Issue and monitor use of materials, supplies, and equipment.
  • Maintain inventories of supplies and equipment.
  • Take inventory of equipment and accessory items and maintain the electronic inventory database.
  • Conduct annual audit of equipment and accessory items.

Ensure Safe Environment

  • Support and follow university safety protocols.
  • Collaborate with the NSME Safety Officer.
  • Serve as a member of the campus emergency response team and the NSME Safety Committee.
  • Establish protocols for safe and effective use of equipment and monitor safety conditions.


EDUCATION & EXPERIENCE – Equivalent to two (2) years of recent (within three years) experience providing instructional support services for a unit or discipline, acting as a student assistant, or in producing materials or supplies related to physics, engineering, or a related discipline.

OR: Equivalent two (2) years of college with 16 semester units in physics, engineering, or related discipline with courses involving extensive use of materials, supplies, or equipment may be substituted for one (1) year of the required experience.

OR: Equivalent to four (4) years of college with 16 semester units in physics, engineering or related discipline with courses involving extensive use of materials, supplies, or equipment may be substituted for the required experience.

LICENSES – Possession of a valid driver’s license or the ability to obtain by date of hire.


  • Regular and reliable attendance is required.
  • Ability to perform detailed work independently and efficiently with a high degree of accuracy in a high-volume, deadline driven environment.
  • Ability to apply independent judgement, discretion, and initiative in performing job duties under general supervision.
  • Ability to adapt to changing environments and demands, handle multiple projects simultaneously, and work independently.
  • Ability to make minor repairs to instructional and scientific equipment in the school including universal testing machines, hardness testers, microscopes, ovens and furnaces, electronic testing equipment, turbines, pumps, fluid machines, compressors, and standard workshop equipment.
  • Ability to independently locate parts and system information.
  • Working understanding of physics and engineering as utilized in scientific laboratories and instruments.
  • Knowledge of the materials and supplies related to the curriculum, their characteristics and uses.
  • Understanding of health and safety issues related to scientific instrument and equipment operation.
  • Knowledge of principles of providing support services.
  • Ability to evaluate the materials and supplies used.
  • Ability to operate scientific or highly technical equipment and to interpret results.
  • Ability to plan activities and prepare schedules.
  • Ability to use methods, techniques and skills related to the discipline in preparing specialized materials.
  • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
  • Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
  • Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
  • Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
  • Thorough knowledge of English grammar, spelling, and punctuation.
  • Ability to interpret, communicate and apply policies and procedures.
  • Ability to maintain a high degree of confidentiality.
  • Excellent organizational and time management skills with the ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
  • Excellent computer skills and competence with a variety of computer applications including word-processing, spreadsheets, databases, on-line systems, Internet as well as online calendaring and email.
  • Working knowledge of or ability to quickly learn University infrastructure.
  • Must be willing to travel and attend training programs off-site for occasional professional development.
  • Must be able to work overtime, occasional holidays, and adjust working hours to meet special jobs.  May be called back periodically to perform work as needed on an emergency basis.


  • Bachelor’s degree in physics, engineering, or related discipline.
  • Knowledge of transformers, motors, generators, and other technical machinery.
  • Demonstrated skills in an institutional/educational environment possessing a customer-oriented and service-centered attitude.

PHYSICAL DEMANDS: MEDIUM WORK – up to 40% of the activities involve sitting, standing, squatting, kneeling, or walking; lifting heavy weight objects limited to 50 pounds; may involve pushing and pulling objects within the weight limits.



SCREENING: Only those applicants possessing experience most directly related to the immediate needs of the office will be invited to appear before a Qualifications Appraisal Board for the purpose of appraising training, experience, and interest in the position.

CALIFORNIA STATE UNIVERSITY EMPLOYEES UNION: It shall be the policy of the CSU in filling vacant CSUEU bargaining Units 2, 5, 7 & 9 positions to fill such vacancies from among qualified individuals currently employed on-campus except when it is determined that it is necessary to appoint outside applicants to meet campus workforce diversity goals or to provide specialized skills and abilities that are not available from current employees.

BACKGROUND CHECK: Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

SENSITIVE POSITION: Sensitive positions are designated by the CSU as requiring heightened scrutiny of individuals holding the position, based on potential for harm to children, concerns for the safety and security of the people, animals, or property, or heightened risk of financial loss to the CSU or individuals in the university community.

MANDATED REPORTER: Limited: The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised July 21, 2017.

GENERAL INFORMATION: It is the policy of California State University, Bakersfield to hire only United States citizens and aliens lawfully authorized to work in the United States. All new employees will be required to present documentation verifying their right to accept employment.  You will also be requested to present a social security card at the time of initial appointment in compliance with state payroll regulations. State regulations require that every state employee sign the Oath of Allegiance prior to commencing the duties of his/her State employment, except legally employed non-citizens. These individuals are required to sign the Declaration of Permission to Work.

EEO STATEMENT: California State University, Bakersfield is committed to Equal Employment Opportunity. Applicants will be considered without regard to gender, race, age, color, religion, national origin, sexual orientation, genetic information, marital status, disability or covered veteran status.

Advertised: Pacific Standard Time
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