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Details - Payroll/Customer Service Assistant (Administrative Support Assistant II)

Mandatory Vaccinations. The CSU requires faculty, staff, and students who are accessing campus facilities to be fully immunized against COVID-19 or have received a medical or religious exemption (please see policy link below for the definition of fully vaccinated). Selected candidates should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/(opens in new window). Questions can be sent to humanresources@csuchico.edu (staff and management positions) or academicpersonnel@csuchico.edu (faculty positions).

APPLICATIONS MUST BE SUBMITTED ONLINE NO LATER THAN 11:55PM ON THE CLOSING DATE. Paper applications will not be accepted; however, Chico State is an equal opportunity employer and can provide reasonable accommodations to applicants at any step of the application process. If you need assistance in this regard, or are having technical difficulties with the application, please contact the Human Resources (staff and management positions) at 530-898-4664 or Academic Personnel (faculty positions) at 530-898-5029 prior to 5:00pm on the closing date.

CalPERS retirees may not be considered for staff/MPP positions if they have collected unemployment within the prior 12 months and/or if there has not been a minimum of 180 calendar days between their retirement date and the appointment date.

Payroll/Customer Service Assistant (Administrative Support Assistant II)

Apply now Job no: 515637
Work type: Staff
Location: Chico
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time
Position Description

Our Commitment to Equity, Diversity, and Inclusion:

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.

Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Job/Department Summary:

Working independently under general supervision of the Manager of Budget & Finance, this position performs a full range of moderately complex clerical and administrative support duties for Facilities Management and Services (FMS). Day to day duties include preparing staff and student payroll for processing, monitoring and tracking personnel and financial information, reconciling financial data, preparing reports and projections. Day to day work is performed relatively independently with general instructions, except for new assignments.

Facilities Management and Services is a large, multifaceted, department consisting of approximately 240 +/- employees working various shifts and providing diverse administrative and operational services campus wide.

Mandatory Vaccinations:

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully immunized against COVID-19 or have received a medical or religious exemption.  Selected candidates should be prepared to comply with this requirement.

Preferences:

Preference may be given to applicants with the following as they may be considered specialized skills: 

  • Bilingual.
  • Demonstrated experience providing excellent customer service in a fast-paced environment.
  • One year of recent, relevant work experience involving financial record keeping and/or payroll duties.

Required Education and Experience:

This position requires experience to be proficient in performing most or all work assignments and should include administrative support, coordinating and prioritizing many different clerical tasks, applying and communicating policies and procedures. These qualifications, and those listed above, would normally be obtained through completion of a high school program or its equivalent and two years recent experience in an office environment.

Time Base: Full-time- 1.0

Pay Plan: 12/12

Work Schedule: Mon-Fri 8:00am-4:30pm, Summer - Mon-Thurs 7:00am-5:30pm. 

Salary and Benefits Information:

$3,120 - $3,829 per month / $37,440 - $45,948 annually (New employees should anticipate being hired at the beginning of the salary range)

This position qualifies for benefits including tuition fee waiver (if eligible).

CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance).  For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf

Additional Information:

California State University Chico, in accordance with CSU policy, requires that the successful candidate complete a background checked (including criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.

About Chico State:

Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. 

The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that California State University, Chico stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land and the waters that run through campus. 

The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

Open Until Filled (Review of Applications will begin 08/02/22. Applications received after that date may be considered.)

Advertised: Pacific Daylight Time
Applications close:

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