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Details - Reservations Coordinator (Administrative Support Coordinator I)

Mandatory Vaccinations. The CSU requires faculty, staff, and students who are accessing campus facilities to be fully immunized against COVID-19 or have received a medical or religious exemption (please see policy link below for the definition of fully vaccinated). Selected candidates should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/(opens in new window). Questions can be sent to humanresources@csuchico.edu (staff and management positions) or academicpersonnel@csuchico.edu (faculty positions).

APPLICATIONS MUST BE SUBMITTED ONLINE NO LATER THAN 11:55PM ON THE CLOSING DATE. Paper applications will not be accepted; however, Chico State is an equal opportunity employer and can provide reasonable accommodations to applicants at any step of the application process. If you need assistance in this regard, or are having technical difficulties with the application, please contact the Human Resources (staff and management positions) at 530-898-4664 or Academic Personnel (faculty positions) at 530-898-5029 prior to 5:00pm on the closing date.

CalPERS retirees may not be considered for staff/MPP positions if they have collected unemployment within the prior 12 months and/or if there has not been a minimum of 180 calendar days between their retirement date and the appointment date.

Reservations Coordinator (Administrative Support Coordinator I)

Apply now Job no: 519227
Work type: Staff
Location: Chico
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Temporary, Full Time
Position Description

Our Commitment to Equity, Diversity, and Inclusion:

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.

Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Job/Department Summary:

Facilities Management and Services is looking for a new member to join their team! The Reservations Coordinator has the exciting responsibility of coordinating all events at Chico State, and collaborating directly with departments to ensure their event is successful. In this position, you will get to learn all aspects of coordinating an event, and see your accomplishments in events taking place all over campus. The ideal candidate will be a problem solver and an exceptional team player. If this is you, please join our team! 

Working independently, under general supervision of the Manager of Customer Support, this position performs a full range of complex clerical and administrative support coordinator duties for the Facilities Reservations and Event Services (FRES) unit, specifically and Facilities Management & Services (FMS) in general. The Reservations Coordinator facilitates reservations of conference, meeting, lecture, athletic, and specialty space throughout the campus, and maintains high customer service standards. This position works with on-campus and community clients to facilitate reservations which may include creating and providing facility use quotes, fulfilling special equipment, service requests, initiating billing/ invoice processes and communicating with all university departments impacted by room usage. Incumbent is required to become proficient with campus scheduling software, such as Ad Astra, TMA (CMMS), and other University business and facility software systems. Day-to-day work is performed independently with general instructions except for new assignments.

FMS is a large, complex department consisting of approximately 200+/- employees working various shifts and providing diverse administrative and operational services campus wide.

Mandatory Vaccinations:

The CSU requires faculty, staff, and students who are accessing campus facilities to be fully immunized against COVID-19 or have received a medical or religious exemption.  Selected candidates should be prepared to comply with this requirement.

Preferences:

Preference may be given to applicants with the following as they may be considered specialized skills: 

  • Bilingual.
  • Experience working with a Computerized Maintenance Management System (Work Order System) such as WebTMA.
  • Experience coordinating multiple time sensitive projects/events.
  • Ability to adapt to change, demonstrates flexibility and patience with changing expectations (e.g. technology, responsibilities and assignments).

Required Education and Experience:

This position requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. These qualifications, and those listed above, would normally be obtained through completion of a high school program, technical/vocational program, or their equivalents combined with three years of related office work experience.

Time Base: Full-time- 1.0

Pay Plan: 12/12

Work Schedule: Mon-Fri 8:00am-5:00pm, Summer - Mon-Thurs 7:00am-5:30pm. 

Salary and Benefits Information:

$3,505 - $5,508 per month / $42,060 - $66,096 annually (Initial placement within the salary range for new employees is contingent upon education and experience). 

This position qualifies for benefits including tuition fee waiver (if eligible).

CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance).  For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf

Additional Information:

California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.

About Chico State:

Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century. 

The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus.  We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.

The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

Open Until Filled (Review of Applications will begin 10/24/22. Applications received after that date may be considered.)

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