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Parking Community Service Specialist

Apply now Job no: 503957
Work type: Staff
Location: San Luis Obispo
Categories: Probationary, Full Time

Job Summary

Under general supervision of the Assistant Director of Parking & Events, the Community Service Specialist I is responsible for patrolling the campus on foot and/or by vehicle to provide enforcement of campus parking rules and regulations, including issuing citations; immobilizing and impounding vehicles; directing traffic and assisting police with traffic accidents and emergency calls for services; and providing parking information and general university information to visitors, students, staff and faculty.

Department Summary

Under the administration of the Assistant Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well-being of the university community. The Public Safety Unit consists of four divisions; Cal Poly Police, Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services.

The mission of the unit is to promote a safe and secure learning environment by maintaining order, enforcing laws, providing professional police, emergency response, parking, and access services.

Key Qualifications

  • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
  • Working knowledge of applicable procedures and regulations related to federal, state and campus policies, affecting public safety, and parking operations
  • Ability to verbally convey clear and precise communications, directions and commands; and ability to observe and to respond appropriately to resolve parking and traffic conflicts or problems using reasonable judgment.
  • Ability to observe and recall details and incidents, as well as detect and respond appropriately to potentially hazardous situations.

Education and Experience

High school diploma or equivalent and three months of related experience.


Anticipated Hiring Range: $34,944 - $48,000 per year

Classification Range: $34,944 - $54,012 per year

Cal Poly

Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles.

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.  

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Poly is an affirmative action/equal opportunity employer. 

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).

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