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Administrative Support Coordinator II- Civil and Environmental Engineering

Apply now Job no: 514159
Work type: Staff
Location: San Luis Obispo
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time
Position Description

Job Summary

Under general supervision from the Department Chair, this position is responsible for duties related to the overall administrative and clerical support functions of the department including acting as the primary department office contact. This position implements and evaluates various administrative systems to support the department operations; provides lead work direction to student assistants; assists the department chair in ensuring campus policies and procedures are followed; provides the chair with student data reports; supports faculty with a range of administrative and clerical functions; coordinates class scheduling activities acting as the department liaison with University Scheduling; and coordinates all department events including Industrial Advisory Board (IAB), Commencement, Week of Welcome, Open House, and others.

Administrative support staff within the College of Engineering primarily support their individual home department, while working as part of a broader team of administrative staff and in collaboration with their peers in other departments and the dean’s office. The administrative team shares ideas and innovations with respect to administrative functions, coordinates and implements uniform processes and procedures, and supports each other to ensure the success of the college.

The Department Chair holds a full-time academic year appointed position and serves a three-year renewable term. In collaboration with other department support staff, the individual filling this position provides continuity of administrative operations with respect to department, college, and university policies during the chair transition.

Department Summary

This position supports the Civil and Environmental Engineering (CEENVE) Department at Cal Poly, San Luis Obispo. The CEENVE Department is a major academic unit with separate undergraduate and graduate degree programs in each discipline (CE and ENVE). The mission of the department is to prepare its students for successful careers in civil engineering and environmental engineering by providing a high quality, practice-oriented education that emphasizes design project experiences, "hands-on" laboratory activities, and teamwork. The programs provide lecture, laboratory, and activity courses focused on geotechnical, structural, transportation, construction, environmental and water resources engineering. The department manages separate instructional laboratories under each of these subdiscipline areas.

Key Qualifications

  • Demonstrated customer service experience requiring a very high level of diplomacy and professionalism.
  • Ability to use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
  • Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
  • Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
  • Thorough knowledge of English grammar, spelling and punctuation.

Education and Experience

High School Diploma or equivalent.  Type 45 wpm.  Five years of general office support or technical experience.  Training at a vocational school or full-time college education may be substituted for two years of the required experience based on one year of college education for 6 months of experience.


Anticipated Hiring Range: $43,200 - $56,400 per year

Classification Range: $41,280 - $67,668 per year

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. 

Cal Poly

Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles.

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.  

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. California Poly is an affirmative action/equal opportunity employer. 

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H1-B visas).

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