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Administrative Support Assistant - Kinesiology and Public Health

Apply now Job no: 514304
Work type: Staff
Location: San Luis Obispo
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time
Position Description

Job Summary

Under the direction of the Kinesiology & Public Health Department Chair, this position provides administrative support for the KPH department in regards to handling student-related issues, and providing general administrative support for the faculty, Department Chair, and staff. It is essential that the incumbent provides a welcoming and helpful environment for those visiting the Department Office, as this position has primary responsibility for answering phones and assisting department visitors. This position supports student success by providing procedural knowledge, direction and support to Cal Poly students in matters pertaining to the Department and University. The full range of work activities include, but are not limited to: processing mail, maintaining files and records, scheduling and arranging appointments, providing budget support, processing of documents and records, gathering data, preparing standard reports, and interacting with and solving problems for department visitors and staff. Incumbent may also provide work coordination and/or lead work direction to student assistants.

Department Summary

The Kinesiology and Public Health (KPH) Department is a major academic unit within the College of Science and Mathematics. There are approximately 500 undergraduate students in undergraduate programs leading to BS in Kinesiology, a BS in Public Health, and a minor in Exercise and Sport Studies, 14 full time faculty, 3 full time lecturers, 25 part time faculty, and 5 support staff. The mission of the KPH Department is to promote physical activity and health for all through excellence in teaching, research and service. The KPH faculty hold several multi-million-dollar research grants funded by federal, state and philanthropic sources. Ongoing projects include several long-term human-subjects research studies involving hundreds of community participants, dozens of local community contracts and partners, and several national and international partners. The Center for Health Research (CHR) is a University Center housed within KPH. There are approximately 30 staff positions funded by external research grants including researchers, faculty investigators, research staff, project coordinators, database managers, phlebotomists, student research fellows, medical consultants and a translator. In addition, there are 30-40 undergraduate students conducting research each quarter.

Key Qualifications

  • Communicate clearly and efficiently by telephone, in person, and by e-mail.
  • Ability to work and maintain a professional and welcoming demeanor in an environment of constant deadlines and interruptions from phone calls or office visitors. Exercise a positive, friendly, and professional customer service approach at all times.
  • Use independent judgment to determine the priority of incoming work and balance responsibilities accordingly.
  • Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere. Maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
  • Use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations and to respond appropriately to conflicts and problems.
  • Working knowledge of standard office software packages, email, and electronic calendaring systems. Ability to independently learn and use various applications such as, Microsoft Office Suite, Google Docs, Canva, Drupal, One Drive, PeopleSoft, Polydata Dashboard, Office365, MyCalPoly Portal, and Microsoft Office. Ability to instruct faculty and students in the use of these applications. Ability to adapt and learn with changing technology
  • Excellent communication skills; ability to effectively communicate information in a clear and understandable manner, both verbally and in writing. Thorough knowledge of English grammar, spelling and punctuation.
  • Ability to interpret, communicate and apply policies and procedures.
  • Demonstrated ability to maintain a high degree of confidentiality and professionalism.
  • Excellent organizational and time management skills. Ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines

Education and Experience

High school diploma or its equivalent. Type 45 wpm. Three years of general office support experience. (Training at a vocational school or full-time college education may be substituted for two years of the required experience on the basis of one year of college education for 6 months of experience.)

Salary and Benefits:

Anticipated Hiring Range: $37,440 - $45,000 annually

Classification Range: $37,440 - $55,104 annually

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. 

Cal Poly

Known for its Learn by Doing pedagogy, Cal Poly is the flagship of the world-renowned California State University system. Annually recognized as one of the top public universities in the nation, Cal Poly continues to offer an academic curriculum based on learned experience gained through real-world practice. Located in San Luis Obispo, Cal Poly is nestled comfortably among the coastal foothills, minutes from the Pacific Ocean and equidistant to the Bay Area and Los Angeles.

Diversity Statement

At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.

Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. 

Supplemental Information

CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to humanresources@calpoly.edu.

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).

Positions are posted for a minimum of 14 calendar days.

Advertised: Pacific Daylight Time
Applications close:

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