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Associate Director of Clinical Services - Counseling and Psychological Services

Apply now Job no: 556563
Work type: Management (MPP)
Location: Cal Poly - San Luis Obispo Campus
Categories: MPP, Administrative, At-Will, Health Professionals, Full Time, Counselor (Non-instructional Faculty), On-site (work in-person at business location)
Position Description

Job Summary

Reporting directly to the Director of Counseling & Psychological Services, this position is to serve as the Associate Director of Clinical Services, holding primary responsibility for development, support, and oversight of clinical systems and programs within CAPS.  This position is also a member of the CAPS Leadership Team, manages personnel, and provides clinical services to students.

The Associate Director of Clinical Services works closely with the Director and leads efforts regarding clinical service delivery, quality improvement, and student satisfaction.  This position ensures that clinical care throughout Counseling & Psychological Services is provided in an efficient, timely, and culturally responsive manner.  This position also consults routinely with CAPS employees on complex clinical issues and student support.  The Associate Director engages in departmental assessment and other research activities, monitors the flow of students, and calibrates systems to accommodate demand, manage risk, and support clinicians.  This position is also the primary point of contact for the Student of Concern committee and generally provides consultation to campus partners in support of students in need of additional resources.

This position also provides personnel supervision, clinical supervision, and mentorship to staff clinicians as needed, and provides individual, couples, and group counseling, crisis intervention, consultation, outreach and prevention education to the campus community, including liaison relationships with Campus Health & Wellbeing and other campus departments. The Associate Director of Clinical Services works collaboratively with other Associate Directors to assume administrative functions whenever the Director is unavailable.

Department Summary

Counseling & Psychological Services is a Campus Health & Wellbeing department in the division of Strategic Enrollment Management & Student Affairs that provides a variety of culturally responsive services to help enrolled students understand themselves, enjoy satisfying relationships, achieve academic success, and make effective life choices.  Counseling & Psychological Services (CAPS) promotes the development of holistic student emotional health and serves the campus through advocacy and the provision of confidential, accessible services.  Additionally, CAPS provides outreach, educational services, and campus consultations.

Key Qualifications

  • Demonstrated multicultural competence and ability to provide and lead the delivery of culturally responsive clinical services addressing the mental health needs of historically marginalized and diverse student populations.
  • Demonstrated knowledge of FERPA, HIPAA, the California Medical Information Act, and applicable professional ethical standards as they relate to the provision of psychotherapy, confidentiality, and clinical documentation in a university counseling center setting.
  • Demonstrated clinical expertise in brief individual, couples, and group psychotherapy with late adolescent and young adult populations, including the ability to consult with clinicians on complex and high-risk clinical presentations.
  • Demonstrated ability to effectively assess, manage, and debrief clinical crisis situations, including hospitalization coordination and risk management within a university counseling environment.
  • Demonstrated experience in clinical program development and management, including the design, implementation, and oversight of clinical systems, quality improvement processes, and service delivery frameworks in a counseling center or comparable mental health setting.
  • Proficiency in electronic health record systems, including clinical documentation standards, data reporting functions, and the application of EHR data to quality improvement and operational decision-making.

Education and Experience

  • Possession of a Master’s degree in appropriate field and current licensure or eligible for licensure to practice in the State of California as LPCC, LCSW or LMFT with minimum of 5 years of clinical experience post licensure (in any state or province)

OR

  • Possession of doctoral degree in Clinical or Counseling Psychology and current licensure or eligible for licensure as psychologist in the State of California with a minimum of 5 years of clinical experience post licensure (in any state or province)

Licenses, Certificates, Credentials: 

  • Current independent license that is free of active disciplinary action in any state or province. Licensure in the State of California is required within one year of hire; preference will be given to candidates with current California licensure.

Salary and Benefits

The anticipated hiring range for this role is $125,000 - $150,000 Per Year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected.

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. 

Cal Poly

Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.

Equal Opportunity and Excellence in Education and Employment

This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.

Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.

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