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Academic Advising Program Coordinator (Student Services Professional III)

Apply now Job no: 538156
Work type: Staff
Location: Fullerton
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time

Job Title

Academic Advising Program Coordinator

Classification

Student Services Professional III

AutoReqId

538156

Department

Undeclared and Academic Advising

Sub-Division

Student Success

Salary Range

Classification Range $5,276 - $7,517 per month

(Hiring range depending on qualifications, not anticipated to exceed $5,276 - $5,400 per month)

Appointment Type

Ongoing

Time Base

Full Time

Work Schedule

Monday – Friday, 8:00 AM – 5:00 PM

About CSUF

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.  

About the Position: 

The Undeclared and Academic Advising Center provides academic counseling to matriculated students with respect to the General Education Program and the policies/procedures associated with that program. The Academic Advising Center is the academic home department for undeclared students, providing services normally given through the student's declared major department. Additionally, the center provides programs and services to assist students in the selection of a major. We seek an exceptional individual to join our team as the Academic Advising Program Coordinator (Student Services Professional III). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Reporting to the Director of Academic Advising, Operations and Innovation, the Academic Advising Program Coordinator is responsible for the development and implementation of academic advising programming in Office of Academic Advising at Cal State Fullerton (CSUF). This position requires a deep commitment to student development, a strong understanding of academic policies and procedures, and the ability to collaborate effectively with the campus community. Provides specialized academic advising services, track the academic progress of assigned students and assesses retention and graduation rates of participants. Expected to develop plans and approaches to situations where few precedents or guidelines exist and adapt to rapidly changing situations.

Using a data-driven approach and in collaboration with members of the advising community, the Academic Advising Program Coordinator executes and evaluates student success programs for four-year graduation and academic notice. They assist in the creation of program objectives, timelines, and assessment. They monitor program progress and performance, track milestones, and ensure adherence to timelines. The Academic Advising Program Coordinator collaborates with team members and academic colleges/departments to ensure the successful execution of programs and the achievement of programmatic goals.

The Academic Advising Program Coordinator is responsible for providing one-on-one and group academic advising to their assigned student population utilizing an advanced, developmental, holistic, and problem-solving approach. They serve as a primary point of contact for program participants, engage in communication and outreach efforts, and maintain accurate records of student interactions using advising technology resources. Other duties as assigned.

Diversity Statement

A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:

• What diversity means to you.

• A description of your experiences with a diverse range of individuals.

• A description of how issues of diversity have impacted you personally or professionally.

Essential Qualifications

Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution plus three years of professional student services work in the field. A Master’s degree from an accredited college or university in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for three years of the required professional experience.

Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals.  Possession of excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

• At least one year of experiences in academic advising with college population is preferred.

• Demonstrated ability or experiences to establish and maintain effective and collaborative working relationships with students and employees at all levels throughout the institution.

• Experience with data analytics and technology tools as they relate to planning and data-driven program development and assessment.

• Knowledge of the unique challenges and experiences faced by students experiencing academic difficulty.

• Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.

License/Certifications

A Valid California Driver’s License.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
 
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.
 
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 
 
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

Advertised: Pacific Daylight Time
Applications close: Pacific Daylight Time

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Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at: https://hr.fullerton.edu/risk-management/clery-act/. This report contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for California State University, Fullerton for the last three (3) calendar years. Paper copies are available upon request at the CSUF Police Department.

 

Notice of Availability of the Annual Fire Safety Report (AFSR)
In addition, pursuant to the Higher Education Opportunity Act, the AFSR is also available at https://hr.fullerton.edu/risk-management/clery-act/. The purpose of this report is to disclose statistics for fires that occurred within California State University, Fullerton housing facilities for the last three (3) calendar years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Housing Office located at The Housing & Residential Engagement Main Office.