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Employer Relations Associate (Student Services Professional II)

Apply now Job no: 540262
Work type: Staff
Location: Fullerton
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Temporary, Full Time

Job Title

Employer Relations Associate


Student Services Professional II




Dean’s Office, College of Business and Economics


College of Business and Economics

Salary Range

Classification Range $4,841 - $6,884 per month

(Hiring range depending on qualifications, not anticipated to exceed $4,841 - $5,352 per month)

Appointment Type


Time Base

Full Time

Work Schedule

Monday – Thursday, 8:00 AM – 5:00 PM and Friday, 9:00 AM – 1:00 PM. Occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before 6/30/2025 with a possibility of renewal on an annual basis if funds and/or program needs exist.

About CSUF

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.  

About the Position: 

The College of Business and Economics is committed to leading business education through the guiding principles of program quality, balancing theory and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity, entrepreneurial spirit and diversity of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research. We seek an exceptional individual to join our team as the Employer Relations Associate (Student Services Professional II).  The ideal candidate in this role should have a positive attitude and an active, energetic mind that is characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

Under the direction of the Director of Business Career Services, this position provides a comprehensive set of outreach and support services for business students seeking internships and employment opportunities. The Employer Relations Associate is responsible for increasing employers’ awareness of business students through career fairs, events, on-campus visits, employer partnership development, job postings, internships, recruitment of students, etc. in order to increase student opportunities to engage with employers resulting in an increase in hiring of business students. Through outreach, leveraging of corporate relationships, alumni and coordinated efforts with key internal partners (e.g., student organizations, University Career Center, Center for Internships, College Department Chairs and faculty, Development, and Centers of Excellence), will be able to provide student support through developing an extensive pipeline of quality employers for the purpose of student internships and job opportunities. The ideal candidate will have experience working both with students and with employer development, as well as conducting group presentations with audiences from 5 to 300 in attendance. This position supports the online recruiting system, including approving job postings and employers for the purpose of student internships and employment opportunities. Will educate and work with students on lessons learned from the employer community, including best practices on recruitment processes and specific employer requirements. This role will require primarily local travel to meet with employers, support student site visits, and attend relevant industry networking events. This position demands an innovative, outgoing, eager to coordinate student and employer connections on behalf of Business Career Services and the College. Other duties as required.

Diversity Statement


A Diversity Statement is required below, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable:

• What diversity means to you.

• A description of your experiences with a diverse range of individuals.

• A description of how issues of diversity have impacted you personally or professionally

Essential Qualifications

Bachelor’s degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A Master’s degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.  

Preferred Qualifications

Previous experience working with students and/or clients individually or in group setting.  At least two years of long-term customer relationship development experience. General knowledge of community and higher education issues. Familiarity with a campus environment/higher education. High energy with superior communication, presentation, and negotiation/sales skills. Knowledge of social media, marketing resources, or career resources including LinkedIn, Constant Contact, Facebook, Instagram, Hoot Suite, Handshake, VMock, Big Interview or other related resources. Experience with event coordination. Knowledge of Southern California employment market for business graduates. Being flexible and versatile in complying with evolving work situations. Ability to use standard office software, including spreadsheet and database applications to generate analytical reports. Creativity in generating business solutions, ability to multi-task, meet deadlines, working in a fast-paced university environment. Ability to work with diverse employers, student population, faculty, staff and public for career services matters. Ability to function effectively without immediate direction and as part of a high-performance team.


A Valid California Driver’s License.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.  

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. 
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).


Advertised: Pacific Daylight Time
Applications close: Pacific Daylight Time

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Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act Notification:
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at: https://hr.fullerton.edu/risk-management/clery-act/. This report contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for California State University, Fullerton for the last three (3) calendar years. Paper copies are available upon request at the CSUF Police Department.


Notice of Availability of the Annual Fire Safety Report (AFSR)
In addition, pursuant to the Higher Education Opportunity Act, the AFSR is also available at https://hr.fullerton.edu/risk-management/clery-act/. The purpose of this report is to disclose statistics for fires that occurred within California State University, Fullerton housing facilities for the last three (3) calendar years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Housing Office located at The Housing & Residential Engagement Main Office.