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About CSUF
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Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.
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Job Summary
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It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.
About the Position:
The Basic Needs Services department within Dean of Students Office provides comprehensive programs and support to students who experience unforeseen hardships or circumstances that often result in food, housing, and financial insecurity. Forms of assistance include food, temporary housing, grant funds, hygiene products, and access to gently worn professional attire. Students are also provided with guidance and referrals to on and off-campus resources. Such support alleviates the distress of meeting one’s basic needs while also managing academic, work, and other responsibilities, thus promoting well-being and retention. We seek an exceptional individual to join our team as the Assistant Director of Basic Needs Services (Student Services Professional IV). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.
Under the general supervision of the Director of Basic Needs Services, the Assistant Director of Basic Needs Services will work independently to maintain a non-clinical caseload of students who seek basic needs services including food, temporary housing, and financial support. The Assistant Director will plan, implement, and lead campus-wide outreach educational programs that reduce stigma and promote available resources. Coordinate programs, ensure marketing efforts, and oversee supervision of student assistants. Collaborate with campus departments on programs, maintain existing campus partnerships and seek relevant off-campus partners who may enhance our basic needs services. The Assistant Director meets all compliance, assessment, and evaluation reporting requirements per the CSU Chancellor Office, (including grant and legislative funding), and attends monthly meetings.
The Assistant Director supports all functional areas within Basic Needs Services and will be cross trained to process each type of basic needs request and lead all programs as described below.
Food Insecurity
The Assistant Director will significantly expand and enhance campus efforts that highlight the value of CalFresh, reduce the stigma associated with applying for CalFresh, and build best practices that increase enrollment in this program. The Assistant Director will ensure compliance in collaboration with campus partners for AB 396, which expands CalFresh student eligibility through Local Programs that Increase Eligibility (LPIE). The Assistant Director will collaborate with the County of Orange Social Services Agency, ASI Food Pantry Coordinator, and others on outreach programs to ensure consistency and maximize communication. The Assistant Director will oversee the administration of Titan Bites program to reduce food waste.
Basic Needs Center
Th Assistant Director will oversee the day-to-day operations of the Basic Needs Center including center utilization, hygiene product distribution, and Tuffy’s Career Closet. The Assistant Director will coordinate donation drives and campaigns that highlight resources. Develops and delivers programs including the Financial Literacy and Healthy Eating Series, the Basic Needs Ambassador Seminar/Training, and our annual Hunger and Homelessness Awareness Week.
Housing Insecurity
The Assistant Director researches available county, state and federal programs to map available off-campus housing resources. The Assistant Director will establish and maintain relationships with community-based organizations that address homelessness and attend Orange County Continuum of Care meetings. The Assistant Director will collaborate with Housing and Residential Engagement staff to ensure consistency and maximize communication regarding temporary housing placements. Other duties as assigned.
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Essential Qualifications
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Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems. A master’s degree from an accredited college or university in counseling, clinical psychology, social work or a job-related field may be substituted for one year of professional experience. A Doctoral degree from an accredited college or university and the appropriate internship or clinical training in a relevant field may be substituted for two years of professional experience.
General knowledge of the problems and methods of public administration, including organizational, personnel, and fiscal management. Knowledge of advanced statistical and research methods. Ability to plan, develop, coordinate, supervise, and organize programs and activities. Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters. Ability to complete assignments without detailed instructions. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities and of the overall organization.
A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.
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Preferred Qualifications
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Master’s degree in Counseling, Clinical Psychology, Social Work, Higher Education, or a job-related field, Three years of full-time employment in Student Affairs or a related job-field. Working knowledge of the Maxient database system. Prior non-clinical case management experience and working with students who experience basic needs insecurity. Thorough knowledge of basic needs work within higher education settings including program development, coordination, and implementation. Experience with website design and maintenance, social media management and engagement strategies. Demonstrated ability to establish and maintain cooperative relationships with campus and community stakeholders through a student-centered lens. Demonstrated ability to identify problems, use sound judgment and reasoning to make crucial decisions. Ability to work in a fast-paced environment with multiple interactions.
Applicants are strongly encouraged to include a cover letter in the electronic submission of application.
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Additional Information
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California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
The person holding this position is considered a limited mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017.
This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.
Multiple positions may be hired from this recruitment based on the strength of the applicant pool.
If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.
Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.
Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.
California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).
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