Disbursement Technician

Apply now Job no: 510428
Work type: Staff
Location: Northridge
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Administrative, Probationary, Full Time

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun.


Major Duties

Under general supervision, the Disbursement Technician reviews, analyzes and processes a variety of University disbursement activities, including processing financial aid balance checks and general refunding.  This incumbent assists in reversing and/or reissuing stop payments and stale dated checks; as well as performing reconciliations for credit card refunds, general refunds, and returned items.

  • Process credit card, general and financial aid related refunds by researching and analyzing student accounts.
  • Supplies various elements of refund and check procedures, including, but not limited, to posting refunds to the student account, reversing refunds from the student account, add/update refund supplier data, reconciling daily logs, and process credit card refunds.
  • Provides professional customer service to all students, employees and the general public in-person and by various methods of communication, including, but not limited to phone and email.
  • Performs other duties as assigned.


*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3sryT46



  • Equivalent to three years of full-time, progressively responsible financial record-keeping experience that has provided the knowledge and abilities listed OR any equivalent combination of college education in a job related field and experience that provides the required knowledge and abilities.
  • Bachelor’s degree and one year of work experience in a customer service environment preferred.


Knowledge, Skills, & Abilities

  • Thorough knowledge of financial record-keeping methods, procedures, and practices; arithmetic; and general office procedures. General knowledge of governmental financial record-keeping methods.
  • Ability and specialized skills to: review financial documents for accuracy, completeness, validity, and adherence to standards; compute and post figures rapidly and accurately.
  • Maintain files and records; identify, trace, and correct errors; follow directions; interpret and apply written rules and regulations; operate standard office machines.
  • Apply accounting procedures and practices to the analysis of complex accounting problems; analyze and interpret accounting data; prepare clear and accurate financial statements and reports; work independently; make sound decisions and recommendations regarding activities; and establish and maintain effective working relationships with others.


Pay, Benefits, & Work Schedule

  • The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
  • Classification / grade: 1741 / Accounting Technician II / 1
  • The anticipated HIRING RANGE: $3282 - $3800, dependent upon qualifications and experience. The salary range for this classification is: $3282 - $5449 per month.
  • HOURS: Full Time; 40 hours per week; Monday through Friday.
  • REG: This is a Regular position with a one-year probationary period. 


General Information

  • Review of applications will continue until position is filled.
  • This position is a sensitive position as designated by the CSU.
  • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
  • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
  • CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more visit our Matadors Forward site: https://www.csun.edu/matadors-forward/faculty-and-staff-fall-guidelines


Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.


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