Credential Advisor

Apply now Job no: 515128
Work type: Staff
Location: Northridge
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more:


Major Duties

Under general supervision, the Credential Advisor provides various levels of information, advice and assistance to prospective and admitted credential students. The incumbent monitors individual student progress, performs proactive advising outreach to discuss academic issues and program completion, and supports retention while ensuring compliance to standards, policies and procedures.

  • Communicates with faculty, administration, Commission on Teacher Credentialing and local employers.
  • Evaluates complex records and updates detailed information in compliance with state and institution established criteria.
  • Verifies academic qualifications for initial, intern, renewal and appeal credentials, and recommends to the Commission on Teacher Credentialing for the issuance of these credentials.
  • Performs other duties as assigned.


*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser:



  • Equivalent to graduation from a four-year college or university in a job-related field. 
  • Equivalent to two years of professional experience in one of the student services program areas or in a related field.
  • A Master’s degree in a job-related field may be substituted for one year of the professional experience.


Knowledge, Skills, & Abilities

  • Working knowledge of the practices, procedures and activities of Student Services and working knowledge of the methods and problems of organizational and program management.
  • Working knowledge of research and interview techniques and the principles of individual and group behavior.
  • Ability and specialized skills to: interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
  • Ability to recognize various value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts.
  • Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas. Excellent written and verbal communication skills, great attention to detail, prompt professional response and follow up as well as the ability to exercise discretion and tact in all forms of communication.


Pay, Benefits, & Work Schedule

  • The university offers an excellent benefits package, including but not limited to: medical, dental, vision, retirement & savings, tuition waiver and more.
  • Classification/grade: 3082 / SSP II / 1
  • The anticipated HIRING RANGE: $4304 - $4900, dependent upon qualifications and experience. The salary range for this classification is: $4304 - $6120 per month.
  • HOURS: Full Time; 40 hours per week; Monday through Friday; may include evenings and weekends.
  • REG: This is a Regular position with a one-year probationary period. 


General Information

  • Applications received through June 30, 2022, will be considered in the initial review and review of applications will continue until position is filled.
  • This position is a sensitive position as designated by the CSU.
  • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
  • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link:
  • CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more visit our Matadors Forward site:


Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.

Advertised: Pacific Daylight Time
Applications close:

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