ABOUT THE UNIVERSITY STUDENT UNION
The University Student Union, as the heart of campus, uplifts and empowers students to achieve educational, personal and professional goals by providing leadership development, meaningful employment, and innovative programs, services and facilities. We promote equity, inclusion and well-being, while encouraging social justice advocacy to help Matadors feel heard, respected and connected to CSUN. Our facilities include a University Student Union and a 138,000 square foot Student Recreation Center (SRC). The SRC is a facility for exercise and leisure activity that promotes lifelong health and wellness.
CSUN'S COMMITMENT TO YOU
CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community.
ABOUT THE UNIVERSITY
One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor’s degrees to underrepresented minority students and seventh in bachelor’s degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.
Under the guidance of the Technical Coordinator, the Production Supervisor works in support of the USU’s Reservations and Event Services Department to ensure the successful execution of a wide variety of special events and activities occurring in the University Student Union’s facilities. As part of the position’s duties, the Production Supervisor also assists in the supervision of the Meeting Room Crew and A/V Technicians in completing room setups, use, removal of equipment during and after events, and in handling other reservations-related projects, which may typically be performed outside of normal business hours. The position maintains a flexible schedule during the academic year with modest fluctuation to provide coverage during special events. This includes early mornings, evenings and weekends.
- Assist the Technical Coordinator, in managing all aspects of the event production process including planning executing events, with attention on ensuring the overall creative, technical and logistical elements that help define a successful event;
- Attend pre-event meetings with guests and Reservations staff;
- Anticipate and resolve potential event-related problems and apply sound judgment in assessing and implementing practical solutions prior to the event’s occurrence;
- Perform a variety project-related tasks in support of the RES Department and USU facility as assigned;
- Assist in ensuring the daily operations of the USU RES Department including opening and closing the facility and meeting rooms, guest and tenant relations, event management, and building security;
- Assist in supervising the Meeting Room Crew, Building Managers and A/V Technicians in the preparation and set up, use, and removal of meeting room equipment;
- Track room setup and projects for the RES department. Delegate tasks to Meeting Room Crew and A/V Technicians;
- Interpret and train staff on the delivery and communication of facility-use related policies and procedures;
- Assist in ensuring accurate and facility-wide room set-ups and event operations;
- Assist in providing on-site facility and event supervision;
- Ensure through careful attention to detail, that scheduled events comply with applicable USU and University policies and procedures, and that the safety and well-being of employees and guests is prioritized;
- Detail meeting rooms and A/V equipment, including but not limited to cleaning tables, chairs and equipment and picking up trash and debris;
- Develop and maintain positive working relationships with regular facility users, including but not limited to members of the university community and members of the community-at-large;
- Perform other related duties as assigned.
Equivalent to graduation from a four-year college or university with a bachelor’s degree in an applicable field. Coursework in technology, communications, technical theater, live production or similar disciplines is preferred.
Equivalent to one-year experience in event production, preferably in a college union, meeting/conference center or hotel preferred. Additional experience may be substituted for the required education on a year-for-year basis.
Must attend required department specific trainings and meetings.
Live production experience working with entertainment technology
Certifications: QSC Qsys Level 1 or above and Audinate Dante Level 1 or above
Knowledge, Skills and/or Abilities:
- General knowledge of event planning and production
- Basic working knowledge of facilities reservation software desired
- Thorough knowledge of office methods, procedures, and practices; and university infrastructure, policies, and procedures
- Establish and maintain cooperative working relationships
- Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
- Interpret and apply a variety of complex policies and procedure including fire codes
- Set deadlines, priorities, and complete projects accordingly
- Communicate detailed information both verbally and in writing
- Provide guidance and recommendations to facility users
- Coordinate, plan and facilitate meetings
- Anticipate needs and concerns and recommend practical solutions
- Ensure adherence to all planning deadlines, including the receipt of all properly completed and required documents
- Work accurately and efficiently, paying careful attention to details
- Thorough knowledge of correct English grammar, spelling, and punctuation
- Proven leadership, delegation and organizational skills
- Ability to work autonomously and with initiative
- Must be detail oriented, and self-motivated
- Ability to effectively coordinate multiple tasks and adhere to deadlines
- Ability to perform a wide variety of moderately-complex to complex tasks requiring judgement, analysis and decision-making
- Ability to provide and model exceptional customer service
- Ability to objectively evaluate own performance and make appropriate changes as required.
- Ability to maintain and model a neat appearance and courteous disposition
- Ability to prioritize tasks and manage multiple responsibilities simultaneously while adhering to deadlines
- Ability to make public presentations and generate written reports
- Must be able to remain calm under pressure, think quickly and respond effectively to emergency situations
Majority of time spent in the evening and weekend work required. Work is generally performed in both indoor and outdoor environments in possible inclement weather conditions. Ability to work weekends, evenings, holidays, finals weeks, and during academic interim and break periods required. Ability to sit, stand, and walk for extended periods required. Ability to work in shared office space required. Must be flexible, adaptable, and readily able to adjust to changes in work environment. Contact with students, faculty, staff, administrators, and the general public required.
- Lifting, carrying, pushing, or pulling of light objects
- Sitting or standing for extended periods of time
- Seeing to inspect facility conditions
- Hearing and speaking to exchange information in person and on the telephone
- Bending at the waist, kneeling or crouching
- Dexterity of hands and fingers to operate a computer keyboard
This position assists in providing supervision of on shift RES student employees (Student Meeting Room Crew, Building Managers and Student Audio Visual Technicians).
PAY, BENEFITS AND WORK SCHEDULE:
This position is employed through University Student Union (USU). USU offers an excellent benefits package.
The anticipated hiring range will be as follows and is dependent on experience and qualifications:
Hourly: $ 20.26 - $ 24.79
Biweekly: $ 1,621. 38 - $ 1,983.69
Annually: $ 42, 156 - $ 51,576
HOURS: Full-Time, 40 hours per week. This position requires evening and weekend work.
The University Student Union (USU) at California State University, Northridge (CSUN) is proud to operate on the CSUN campus. As part of the campus community, the USU follows California State University (CSU) policy that requires all faculty, staff and students who are accessing campus facilities at any university location to be vaccinated against the virus that causes COVID-19. The policy does allow for medical or religious exemption from the vaccination requirement. The USU will require all of its employees, current or new, to be fully vaccinated against COVID-19, or present a medical or religious exemption and any appropriate back up documentation.
Applications received through August 8, 2022 will be considered in the initial review and review of applications will continue until position is filled.
In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the USU.
HOW TO APPLY
Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position.