Director, Employee Relations

Apply now Job no: 517770
Work type: Management (MPP)
Location: Northridge
Categories: MPP, Administrative, At-Will, Full Time

At CSUN we aspire to continually grow as an inclusive, cooperative community! 

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. As a leader you will have the opportunity to thrive in a community in which our leaders share common traits as identified in our Leadership Principles (add short link). If this sounds like you, you've come to the right place.


Major Duties

Under general direction of the Associate Vice President of Human Resources, the Director of Employee Relations provides vision, leadership, planning, project coordination, and management for the functions of: Employee Relations, Employee Development and Communications, and Benefits Administration and Workers Compensation. The incumbent ensures these programs maintain relevance in a changing environment to meet the needs of our employees.

  • Responsible for developing, interpreting, and recommending program goals and objectives, practices, procedures, and courses of action related to contract administration, grievance processing, training and development programs for employees and managers, recognition programming and provision of programming and services within Benefits Administration and wellness programming.
  • Plays an integral role in overseeing employee communications and the implementation of executive orders, technical letters, and collective bargaining agreements, issued by the Chancellor's office regarding human resource policy. 
  • Oversees the Employee Development Program to include development of programs related to training, education, and career development for management, supervisors, and staff. Develops, coordinates, and sponsors campus training programs to enhance employee leadership skills and understanding of Human Resources programs, policies or practices; creates interpretive guides and training courses on new agreements; offers annual training programs in corrective action and discipline administration, conducts training programs on the performance management process as needed. Ensures completion of compliance training.
  • Oversees Benefits Administration, workers compensation and the wellness program to support the health and wellbeing of our employees through education, programing, skill development, and resource materials.
  • Develops, implements, and administers management-labor relations programs to foster a collaborative relationship with employees and union partners. Meets with Campus stewards to discuss areas of mutual concern and to clarify university policies and procedures.
  • Investigates issues related to working conditions, disciplinary actions, and union grievances. Provides guidance and recommendations for problem resolution to department management. Manages the administration of disciplinary action to include ensuring compliance with policy, procedures, and guidelines for non-faculty employees; provides advice on proper corrective and disciplinary steps to take in resolving employee performance problems; drafts and coordinates the preparation of charges and their delivery; represents the campus in hearings such as State Personnel Board and arbitration.
  • Interprets staff Collective Bargaining Agreements for the campus community; researches issues relative to contract interpretation/administration; ensures that requirements of Collective Bargaining Agreements are being met by the Human Resources Department and University managers.
  • As a leader, demonstrates a commitment to student success that is mission aligned with the university’s vision, values and priorities. Establishes an ethical and collegial work environment, promoting a collaborative, accountable and inclusive team. Encourages a courageous and resilient solution-oriented environment by participating in new opportunities to further the mission of the university. Participates in developing initiatives that further support the campus mission with a service-oriented and catalytic mind set. Strengthens employees by being communicative and a talent builder that develops team attributes, furthering departmental goals. Performs other duties as assigned.

*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser:



  • A Bachelor’s degree in a related field such as Human Resources Management, Public Administration, or Industrial Relations. A Master’s degree is preferred.
  • Five (5) years of progressively responsible human resources experience with three (3) years at a managerial level.  
  • This experience should include labor relations and contract administration; developing, delivering and evaluating training and development programs and managing benefits administration, workers compensation, and leave of absence programs.
  • Ideal candidate has experience in human resources in the public sector; experience administering multiple bargaining contracts/agreements; experience in adult learning program design/development; and facilitation experience.


Knowledge, Skills, Abilities & Leadership

  • Advanced knowledge of the methods and problems of organizational management and the principles and practices of human resource management; and management-labor relations and collective bargaining contract administration. 
  • Thorough knowledge of employee performance review program design and development with the ability to coach managers on employee performance management.  Thorough knowledge of state and federal laws and ability to quickly learn and apply a variety of CSU and CSUN policies and procedures. Working knowledge of project management (planning and control), workflow analysis, organizational design, and development. 
  • Ability to interpret and analyze Collective Bargaining Agreements and solve complex problems arising within the context of those Agreements. Demonstrated ability to apply laws and regulations related to benefits administration, workers/compensation, and leave of absences in a large and complex organization
  • Ability to plan, coordinate, and direct the work of subordinate staff engaged in various professional, technical, and clerical functions. Ability to effectively resolve disputes through mediation or negotiation.
  • Ability to design and deliver employee training programs; write reports, business correspondence, procedure manuals, position statements, and grievance responses. Ability to effectively present information and respond to questions from groups of managers, customers, labor unions, and the general public; define problems, collect data, establish facts, draw valid conclusions, and interpret applicable laws.
  • Ability to make decisions, work effectively in a fast-paced environment and multitask to meet various deadlines consistently; exercise considerable judgment and discretion in effectively establishing and maintaining cooperative working relationships within a diverse multicultural environment. 
  • Lead diverse teams to support the operational mission and vision of employers by fostering an ethical, inclusive and collegial work environment.
  • Demonstrated ability to support ongoing improvement through courageous, resilient, and catalytic leadership.
  • Lead varying initiatives through a collaborative, service-oriented and communicative approach.
  • Demonstrated commitment to employee development, recognition, and accountability to further operational goals.


Pay, Benefits, & Work Schedule

  • Salary is commensurate with knowledge, skills, and experience. The University offers excellent fringe benefits.
  • The position is currently hybrid (3 days in office, 2 days remote); however, this is subject to change based on student and/or operational needs.


General Information

  • This position is a sensitive position as designated by the CSU.
  • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
  • The person holding this position may be considered a 'limited reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
  • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link:
  • Applications received through August 31, 2022, will be considered in the initial review and review of applications will continue until position is filled.
  • CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so.  Any candidates advanced in a currently open search process should be prepared to comply with this requirement. To learn more visit our Matadors Forward site:


Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.

Advertised: Pacific Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Share this:

| More