Administrative Support Assistant I (TUC- Language, Speech and Hearing Center)

Apply now Job no: 539966
Work type: Auxiliary
Location: Northridge
Categories: At-Will

About The University Corporation

The University Corporation is a non-profit auxiliary corporation providing commercial and administrative services to California State University, Northridge. Our mission is to provide services and solutions that address the needs of California State University, Northridge; to support the academic, research, and creative endeavors of its students, faculty, and staff; and to enhance the quality of campus life.


Duties and Responsibilities:

The full-time (35 hour per week) ASA I for the Language, Speech and Hearing Center is responsible for front office duties during Tuesday – Friday and Saturdays. Acts as a contact person for students, clients/patients, faculty, and clinical educators. The ASA I is responsible for general office duties such as answering phones, checking in clients/patients, scheduling client/patient appointments, collecting fees and co-pays, printing invoices and receipts, and responding to requests from student clinicians or faculty members. The ASA I works Tuesday – Friday from 9:30am to 6:30pm, and Saturdays 8am to 1pm.

  • Responds to clients and students who walk in to the clinic, call the clinic for assistance, or come in for a scheduled appointment with an audiologist or a speech pathologist.
  • Acts as primary contact for clients/patients on weekdays and Saturday mornings.
  • Under guidance of Center Coordinator and ASA II, processes intake forms for perspective clients.
  • Under guidance of Center Coordinator and ASA II, accepts payments for services and merchandise and co-pays; provides invoices or receipts. 
  • Under guidance of the Center Coordinator and ASA II, participates in insurance verification for perspective clients/patients.
  • Under guidance of Center Coordinator and ASA II maintains the electronic files of clients in a manner consistent with HIPAA (the health information portability and accountability act).
  • Other duties as assigned


Knowledge, Specialized Skills, and Abilities:

  • Must be able to speak Spanish at a business level
  • Is respectful to the hard of hearing, deaf, special needs populations, the elderly, and parents or family members of children with special needs.
  • Is tolerant of multiple requests for information, is patient when assisting others.
  • Is able to use email, phones, Microsoft Word and Excel.
  • Can learn medical record keeping, and the various web-based formats used at the LSHC.
  • Must be able to work independently.



Pay, Benefits, & Work Schedule:

This position is employed through The University Corporation (TUC).

Anticipated hiring range: $18.00/hr - $19/hr

Full pay range: $16.85/hr - $20.68/hr

Time Base: Full-Time

Benefits: Medical, Dental, Vision, 403 (b), Life, AD&D, Flex Spending


General Information



How to Apply

Please complete the online application/resume upload submission process in order to be considered for any open position within the university and its auxiliaries. The hiring department will contact the best-qualified candidates and invite them to participate in the interview process.

Application Screening begins Wednesday, Friday, June 7th  and will continue until the position is filled.

In order to be considered in the initial review, applications must be submitted prior to the date listed above.

Application submissions received after the application screening date will be reviewed at the discretion of the University.


For more detailed information on the application and hiring process, please view the link below:


Equal Employment Opportunity

The University Corporation is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Applicants who wish to request an accommodation for a disability may contact the Office of Equity and Diversity at (818) 677-2077.


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